<< >> NASA ASRS Report 706499, July 2006

An air carrier aircraft returned to the gate to remove an uncontrollable child who with his parent/guardian would not conform to passenger takeoff FARS.

Attributes
ACN	706499
Time
Date	200607
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : dfw.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : dfw.tower
Operator	common carrier : air carrier
Make Model Name	MD-80 Super 80
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Experience	flight attendant time airline total : 8 flight attendant time total : 8 flight attendant time type : 90
ASRS Report	706499
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure
Independent Detector	other other : 1
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger with lap-child. Child could not be properly restrained for taxi; takeoff phases of flight. Child was uncontrollable and could not be calmed down despite extreme efforts by cabin crew and nearby passenger. Passenger was asked to be removed and possibly get on next flight to final destination. Lap child was big for age (23 months). Child should have had own seat. The problem was discovered during the most critical phase of flight when crew is performing the arming and xchking of doors. Child was in aisle and walked to door when I needed to arm it and would not obey parent/guardian when told to return to seat; nor cabin crew.

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Original NASA ASRS Text

Title: AN ACR ACFT RETURNED TO THE GATE TO REMOVE AN UNCONTROLLABLE CHILD WHO WITH HIS PARENT/GUARDIAN WOULD NOT CONFORM TO PAX TKOF FARS.

Narrative: PAX WITH LAP-CHILD. CHILD COULD NOT BE PROPERLY RESTRAINED FOR TAXI; TKOF PHASES OF FLT. CHILD WAS UNCTLABLE AND COULD NOT BE CALMED DOWN DESPITE EXTREME EFFORTS BY CABIN CREW AND NEARBY PAX. PAX WAS ASKED TO BE REMOVED AND POSSIBLY GET ON NEXT FLT TO FINAL DEST. LAP CHILD WAS BIG FOR AGE (23 MONTHS). CHILD SHOULD HAVE HAD OWN SEAT. THE PROB WAS DISCOVERED DURING THE MOST CRITICAL PHASE OF FLT WHEN CREW IS PERFORMING THE ARMING AND XCHKING OF DOORS. CHILD WAS IN AISLE AND WALKED TO DOOR WHEN I NEEDED TO ARM IT AND WOULD NOT OBEY PARENT/GUARDIAN WHEN TOLD TO RETURN TO SEAT; NOR CABIN CREW.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.