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A B737-400 with a reported right side window heat inoperative was dispatched after replacement of the right forward windshield heat controller.
| Attributes | |
| ACN | 705756 |
| Time | |
| Date | 200608 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-400 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 705756 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : published procedure non adherence : far |
| Independent Detector | aircraft equipment other aircraft equipment : window heat indication other flight crewa other flight crewb other other : 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Factors | |
| Maintenance | performance deficiency : non compliance with legal requirements performance deficiency : fault isolation performance deficiency : logbook entry performance deficiency : installation performance deficiency : testing |
| Supplementary | |
| Problem Areas | Aircraft Maintenance Human Performance Chart Or Publication Environmental Factor |
| Primary Problem | Maintenance Human Performance |
Narrative:
The aircraft was boarded with people so I did not take the extra time to research ipc proper location; so I replaced r-hand front window heat controller. I should have replaced the r-hand side. After aircraft departed; I took the time to research. The part I installed did not look anything like the right side; so I replaced right front which looked like it. After researching part; all 4 locations can have same part number. I should have trusted the label on the aircraft rack.
Original NASA ASRS Text
Title: A B737-400 WITH A RPTED R SIDE WINDOW HEAT INOP WAS DISPATCHED AFTER REPLACEMENT OF THE R FORWARD WINDSHIELD HEAT CONTROLLER.
Narrative: THE ACFT WAS BOARDED WITH PEOPLE SO I DID NOT TAKE THE EXTRA TIME TO RESEARCH IPC PROPER LOCATION; SO I REPLACED R-HAND FRONT WINDOW HEAT CONTROLLER. I SHOULD HAVE REPLACED THE R-HAND SIDE. AFTER ACFT DEPARTED; I TOOK THE TIME TO RESEARCH. THE PART I INSTALLED DID NOT LOOK ANYTHING LIKE THE R SIDE; SO I REPLACED R FRONT WHICH LOOKED LIKE IT. AFTER RESEARCHING PART; ALL 4 LOCATIONS CAN HAVE SAME PART NUMBER. I SHOULD HAVE TRUSTED THE LABEL ON THE ACFT RACK.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.