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B737-700 flight crew discovers aircraft doors closed during fueling; meanwhile the carriage of pepper spray by passenger was disputed.
| Attributes | |
| ACN | 702106 |
| Time | |
| Date | 200606 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 120 flight time type : 4000 |
| ASRS Report | 702106 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 130 flight time type : 183 |
| ASRS Report | 702107 |
| Events | |
| Anomaly | non adherence : far non adherence : company policies non adherence : published procedure other anomaly |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Aircraft Company Flight Crew Human Performance Passenger Human Performance |
| Primary Problem | Ambiguous |
Narrative:
The station was using the aft entry door. I don't know the reason. They had used the front entry door earlier in the month. We had asked for a hundred pounds of additional fuel to prevent dropping below minimum because of APU burn. The passenger agent surprised us by closing the door. We (flight deck crew) immediately had the door opened again. While this was happening; we were dealing with a passenger request to carry pepper spray. Through the passenger agent; the passenger proposed having the flight deck crew keep it in the cockpit. He also proposed (through the passenger agent) placing it in checked baggage (claiming that he had done so in a metal container on his previous flight). I rejected the pepper spray anywhere on the airplane. Stress to passenger agent that 2 persons must agree before closing the door: the captain; and the lead flight attendant. Also; station personnel need to know that pepper spray is not permitted on the airplane.
Original NASA ASRS Text
Title: B737-700 FLT CREW DISCOVERS ACFT DOORS CLOSED DURING FUELING; MEANWHILE THE CARRIAGE OF PEPPER SPRAY BY PAX WAS DISPUTED.
Narrative: THE STATION WAS USING THE AFT ENTRY DOOR. I DON'T KNOW THE REASON. THEY HAD USED THE FRONT ENTRY DOOR EARLIER IN THE MONTH. WE HAD ASKED FOR A HUNDRED LBS OF ADDITIONAL FUEL TO PREVENT DROPPING BELOW MINIMUM BECAUSE OF APU BURN. THE PAX AGENT SURPRISED US BY CLOSING THE DOOR. WE (FLT DECK CREW) IMMEDIATELY HAD THE DOOR OPENED AGAIN. WHILE THIS WAS HAPPENING; WE WERE DEALING WITH A PAX REQUEST TO CARRY PEPPER SPRAY. THROUGH THE PAX AGENT; THE PAX PROPOSED HAVING THE FLT DECK CREW KEEP IT IN THE COCKPIT. HE ALSO PROPOSED (THROUGH THE PAX AGENT) PLACING IT IN CHKED BAGGAGE (CLAIMING THAT HE HAD DONE SO IN A METAL CONTAINER ON HIS PREVIOUS FLT). I REJECTED THE PEPPER SPRAY ANYWHERE ON THE AIRPLANE. STRESS TO PAX AGENT THAT 2 PERSONS MUST AGREE BEFORE CLOSING THE DOOR: THE CAPT; AND THE LEAD FLT ATTENDANT. ALSO; STATION PERSONNEL NEED TO KNOW THAT PEPPER SPRAY IS NOT PERMITTED ON THE AIRPLANE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.