B737-800 cabin crew standing during landing; 1 flight attendant reports possible injuries.

Attributes
ACN	701536
Time
Date	200606
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : skcl.airport
State Reference	FO
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	landing : roll
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
ASRS Report	701536
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
ASRS Report	701376
Events
Anomaly	non adherence : company policies non adherence : published procedure
Independent Detector	other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Cabin Crew Human Performance Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

All 3 flight attendants in coach were still standing during landing. The 2 first class flight attendants were in their correct jumpseats. During a full normal ILS approach into colombia; I made the prepare for landing PA. My position was just turning inbound on the full ILS approach. I estimate about 56 mins prior to touchdown. This is a lot later than I normally make the PA. Flight attendant was considerably upset; and complained about possible back problems. Another flight attendant was reported to have fallen during the landing. The first officer was the PF. The touchdown was normal. I do remember looking at the checklist. After turning inbound on the ILS. This is an indication that the landing PA was not made. I was surprised and thought I had already accomplished it. When I did make the PA; I thought I was making it for the second time and felt that it was safer to make it twice then not at all. According to the flight attendants; I only made 1 PA.

Original NASA ASRS Text

Title: B737-800 CABIN CREW STANDING DURING LNDG; 1 FLT ATTENDANT RPTS POSSIBLE INJURIES.

Narrative: ALL 3 FLT ATTENDANTS IN COACH WERE STILL STANDING DURING LNDG. THE 2 FIRST CLASS FLT ATTENDANTS WERE IN THEIR CORRECT JUMPSEATS. DURING A FULL NORMAL ILS APCH INTO COLOMBIA; I MADE THE PREPARE FOR LNDG PA. MY POS WAS JUST TURNING INBOUND ON THE FULL ILS APCH. I ESTIMATE ABOUT 56 MINS PRIOR TO TOUCHDOWN. THIS IS A LOT LATER THAN I NORMALLY MAKE THE PA. FLT ATTENDANT WAS CONSIDERABLY UPSET; AND COMPLAINED ABOUT POSSIBLE BACK PROBS. ANOTHER FLT ATTENDANT WAS RPTED TO HAVE FALLEN DURING THE LNDG. THE FO WAS THE PF. THE TOUCHDOWN WAS NORMAL. I DO REMEMBER LOOKING AT THE CHKLIST. AFTER TURNING INBOUND ON THE ILS. THIS IS AN INDICATION THAT THE LNDG PA WAS NOT MADE. I WAS SURPRISED AND THOUGHT I HAD ALREADY ACCOMPLISHED IT. WHEN I DID MAKE THE PA; I THOUGHT I WAS MAKING IT FOR THE SECOND TIME AND FELT THAT IT WAS SAFER TO MAKE IT TWICE THEN NOT AT ALL. ACCORDING TO THE FLT ATTENDANTS; I ONLY MADE 1 PA.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.