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A B737-300 returned to the field due to forward entrance door problem. Found door snubber rod end broken caused by incorrect installation.
| Attributes | |
| ACN | 701000 |
| Time | |
| Date | 200606 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : airframe technician : powerplant |
| Experience | maintenance technician : 4 |
| ASRS Report | 701000 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper maintenance maintenance problem : improper documentation non adherence : published procedure non adherence : far |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | flight crew : diverted to another airport |
| Factors | |
| Maintenance | contributing factor : manuals contributing factor : work cards performance deficiency : logbook entry performance deficiency : non compliance with legal requirements performance deficiency : installation performance deficiency : inspection |
| Supplementary | |
| Problem Areas | Chart Or Publication Maintenance Human Performance Aircraft |
| Primary Problem | Maintenance Human Performance |
Narrative:
I was called out to plane because it had something broken on door. When I examined door; found snubber rod end broken. So I removed the snubber and replaced snubber with snubber from stock; then performed operations check of door. Operations check normal. When I installed the snubber; I remember installing it with the grease 'zerks' out for servicing if the grease 'zerts' are out the snubber is installed correctly.
Original NASA ASRS Text
Title: A B737-300 RETURNED TO THE FIELD DUE TO FORWARD ENTRANCE DOOR PROB. FOUND DOOR SNUBBER ROD END BROKEN CAUSED BY INCORRECT INSTALLATION.
Narrative: I WAS CALLED OUT TO PLANE BECAUSE IT HAD SOMETHING BROKEN ON DOOR. WHEN I EXAMINED DOOR; FOUND SNUBBER ROD END BROKEN. SO I REMOVED THE SNUBBER AND REPLACED SNUBBER WITH SNUBBER FROM STOCK; THEN PERFORMED OPS CHK OF DOOR. OPS CHK NORMAL. WHEN I INSTALLED THE SNUBBER; I REMEMBER INSTALLING IT WITH THE GREASE 'ZERKS' OUT FOR SVCING IF THE GREASE 'ZERTS' ARE OUT THE SNUBBER IS INSTALLED CORRECTLY.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.