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A320 pilot is concerned that aircraft is fueled prior to the jetway being at the aircraft and the doors being disarmed.
| Attributes | |
| ACN | 698921 |
| Time | |
| Date | 200605 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : ewr.airport |
| State Reference | NJ |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| ASRS Report | 698921 |
| Person 2 | |
| Affiliation | other |
| Function | other personnel other |
| Events | |
| Anomaly | non adherence : company policies non adherence : published procedure |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Maintenance Human Performance Aircraft Company |
| Primary Problem | Company |
Narrative:
Jetway wouldn't work when we parked. During the 15 mins that it took to fix the jetway; fueler began fueling. When I noticed the unsafe action; I called operations and was told it was ok since the flight was 2 hours late. I asked them again to stop the fueling but was again told it would slow down the quick turn. The jetway got put on the aircraft and the door was opened. I spoke to the ramp supervisor who explained the fuelers are contract and he'll try to correct him in the future. I was promised a company e-mail but haven't heard from anyone.
Original NASA ASRS Text
Title: A320 PLT IS CONCERNED THAT ACFT IS FUELED PRIOR TO THE JETWAY BEING AT THE ACFT AND THE DOORS BEING DISARMED.
Narrative: JETWAY WOULDN'T WORK WHEN WE PARKED. DURING THE 15 MINS THAT IT TOOK TO FIX THE JETWAY; FUELER BEGAN FUELING. WHEN I NOTICED THE UNSAFE ACTION; I CALLED OPS AND WAS TOLD IT WAS OK SINCE THE FLT WAS 2 HRS LATE. I ASKED THEM AGAIN TO STOP THE FUELING BUT WAS AGAIN TOLD IT WOULD SLOW DOWN THE QUICK TURN. THE JETWAY GOT PUT ON THE ACFT AND THE DOOR WAS OPENED. I SPOKE TO THE RAMP SUPVR WHO EXPLAINED THE FUELERS ARE CONTRACT AND HE'LL TRY TO CORRECT HIM IN THE FUTURE. I WAS PROMISED A COMPANY E-MAIL BUT HAVEN'T HEARD FROM ANYONE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.