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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 694123 |
| Time | |
| Date | 200604 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : sfo.airport |
| State Reference | CA |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Dusk |
| Aircraft 1 | |
| Controlling Facilities | tower : mdw.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : position and hold |
| Flight Plan | IFR |
| Aircraft 2 | |
| Controlling Facilities | tower : sfo.tower |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : holding |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 160 flight time total : 22000 flight time type : 5000 |
| ASRS Report | 694123 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | non adherence : clearance non adherence : far |
| Independent Detector | other flight crewa |
| Resolutory Action | controller : issued new clearance |
| Supplementary | |
| Problem Areas | ATC Human Performance |
Narrative:
I was holding short of runway 28R at sfo. Aircraft Y was on short final. Communication with the tower at this time was excellent. Aircraft Y was clearing the runway and tower asked him 3 times to pull up to the hold bars. He never moved. I was cleared into position by the sfo tower. At this time I stated that it appeared that aircraft Y tail was still on the runway but was a long way down. The controller again asked aircraft Y to move up to the hold bars. Again nothing. Then what I think was a different voice screamed at me to either take off or get off the runway. This was so nasty it took the speech right out of me. I have never been talked to by such an unprofessional controller as this. He had no regard for safety. I did ask for the tapes to be marked. I still cannot understand this attitude. There was an airplane on final but 6 mi out; so it was not an event. They finally cleared aircraft Y across runway 28L and we took off once cleared.
Original NASA ASRS Text
Title: PLT OF ACFT DEPARTING SFO RPTS SFO LCL CTLR ISSUED TKOF CLRNC WHEN RWY WAS NOT CLR.
Narrative: I WAS HOLDING SHORT OF RWY 28R AT SFO. ACFT Y WAS ON SHORT FINAL. COM WITH THE TWR AT THIS TIME WAS EXCELLENT. ACFT Y WAS CLRING THE RWY AND TWR ASKED HIM 3 TIMES TO PULL UP TO THE HOLD BARS. HE NEVER MOVED. I WAS CLRED INTO POS BY THE SFO TWR. AT THIS TIME I STATED THAT IT APPEARED THAT ACFT Y TAIL WAS STILL ON THE RWY BUT WAS A LONG WAY DOWN. THE CTLR AGAIN ASKED ACFT Y TO MOVE UP TO THE HOLD BARS. AGAIN NOTHING. THEN WHAT I THINK WAS A DIFFERENT VOICE SCREAMED AT ME TO EITHER TAKE OFF OR GET OFF THE RWY. THIS WAS SO NASTY IT TOOK THE SPEECH RIGHT OUT OF ME. I HAVE NEVER BEEN TALKED TO BY SUCH AN UNPROFESSIONAL CTLR AS THIS. HE HAD NO REGARD FOR SAFETY. I DID ASK FOR THE TAPES TO BE MARKED. I STILL CANNOT UNDERSTAND THIS ATTITUDE. THERE WAS AN AIRPLANE ON FINAL BUT 6 MI OUT; SO IT WAS NOT AN EVENT. THEY FINALLY CLRED ACFT Y ACROSS RWY 28L AND WE TOOK OFF ONCE CLRED.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.