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B757 dispatcher observes an increase in payload of 4000 pounds; informs crew and reviews procedures with company load planners.
| Attributes | |
| ACN | 693856 |
| Time | |
| Date | 200604 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : pushback |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| ASRS Report | 693856 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company Flight Crew Human Performance |
| Primary Problem | Company |
Narrative:
Payload went up +4.0 or 4000 pounds after push. Load planner did not call dispatcher to inform of this very significant weight increase. I saw the increase before flight departed; called the load planner to ask about the increase. He said it was bags. I emphasized repeatedly to him that we (dispatchers) need timely calls in regards to significant weight increases. I informed the crew on taxi out what occurred. Fortunately; as well they had added 1100 pounds of extra fuel and were agreeable to continue and not return to the gate. I called the load planner back to inform him crew was agreeable to continue and I also emphasized again that we need phone calls when the weight goes up like this; especially after pushback.
Original NASA ASRS Text
Title: B757 DISPATCHER OBSERVES AN INCREASE IN PAYLOAD OF 4000 LBS; INFORMS CREW AND REVIEWS PROCS WITH COMPANY LOAD PLANNERS.
Narrative: PAYLOAD WENT UP +4.0 OR 4000 LBS AFTER PUSH. LOAD PLANNER DID NOT CALL DISPATCHER TO INFORM OF THIS VERY SIGNIFICANT WT INCREASE. I SAW THE INCREASE BEFORE FLT DEPARTED; CALLED THE LOAD PLANNER TO ASK ABOUT THE INCREASE. HE SAID IT WAS BAGS. I EMPHASIZED REPEATEDLY TO HIM THAT WE (DISPATCHERS) NEED TIMELY CALLS IN REGARDS TO SIGNIFICANT WT INCREASES. I INFORMED THE CREW ON TAXI OUT WHAT OCCURRED. FORTUNATELY; AS WELL THEY HAD ADDED 1100 LBS OF EXTRA FUEL AND WERE AGREEABLE TO CONTINUE AND NOT RETURN TO THE GATE. I CALLED THE LOAD PLANNER BACK TO INFORM HIM CREW WAS AGREEABLE TO CONTINUE AND I ALSO EMPHASIZED AGAIN THAT WE NEED PHONE CALLS WHEN THE WT GOES UP LIKE THIS; ESPECIALLY AFTER PUSHBACK.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.