Narrative:

Improper phraseology was used by the other controller and was misunderstood. Use of proper phraseology is a must. WX was without a doubt a factor; too. Especially when aircraft are deviating way off course.

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Original NASA ASRS Text

Title: ZOB ASSOCIATE CTLR DESCRIBED OPERROR AT FL220 RESULTING FROM INCORRECT USE OF STANDARD PHRASEOLOGY.

Narrative: IMPROPER PHRASEOLOGY WAS USED BY THE OTHER CTLR AND WAS MISUNDERSTOOD. USE OF PROPER PHRASEOLOGY IS A MUST. WX WAS WITHOUT A DOUBT A FACTOR; TOO. ESPECIALLY WHEN ACFT ARE DEVIATING WAY OFF COURSE.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.