A B767-300 #2 engine was replaced but the aft engine mount isolator heat shield installed was the in...

Attributes
ACN	691555
Time
Date	200603
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Person 1
Affiliation	company : air carrier
Function	maintenance : technician
Experience	maintenance technician : 24
ASRS Report	691555
Person 2
Affiliation	company : air carrier
Function	maintenance : inspector
Events
Anomaly	aircraft equipment problem : critical maintenance problem : improper maintenance maintenance problem : improper documentation non adherence : far non adherence : published procedure
Independent Detector	other other : 1
Resolutory Action	none taken : detected after the fact
Consequence	other
Factors
Maintenance	contributing factor : work cards contributing factor : schedule pressure performance deficiency : inspection performance deficiency : installation performance deficiency : scheduled maintenance performance deficiency : non compliance with legal requirements
Supplementary
Problem Areas	Chart Or Publication Maintenance Human Performance Aircraft
Primary Problem	Maintenance Human Performance

Narrative:

Aircraft X #2 engine was replaced and the heat shield for the isolator aft mount was supposed to be checked for proper confign (part number) per service tip maintenance manual. There was miscom between the engine change technicians and it was communicated that the heat shield was replaced. The purpose of this report is to conduct an inspection of the heat shield in question to confirm compliance with the maintenance manual.

Original NASA ASRS Text

Title: A B767-300 #2 ENG WAS REPLACED BUT THE AFT ENG MOUNT ISOLATOR HEAT SHIELD INSTALLED WAS THE INCORRECT PART NUMBER.

Narrative: ACFT X #2 ENG WAS REPLACED AND THE HEAT SHIELD FOR THE ISOLATOR AFT MOUNT WAS SUPPOSED TO BE CHKED FOR PROPER CONFIGN (PART NUMBER) PER SVC TIP MAINT MANUAL. THERE WAS MISCOM BTWN THE ENG CHANGE TECHNICIANS AND IT WAS COMMUNICATED THAT THE HEAT SHIELD WAS REPLACED. THE PURPOSE OF THIS RPT IS TO CONDUCT AN INSPECTION OF THE HEAT SHIELD IN QUESTION TO CONFIRM COMPLIANCE WITH THE MAINT MANUAL.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B767-300 #2 engine was replaced but the aft engine mount isolator heat shield installed was the incorrect part number.