Narrative:

When I was washing the right wing; the lift malfunctioned. I pulled the joystick backward; to go backward; and the lift surged forward; hitting the trailing edge of the right engine. My lead technician and I called facilities maintenance; and they came to fix it; but they could not; so they hauled it off to their shop to try to fix it. The lift has been in and out of service for some time for the same reason. You can move the joystick and it surges either forward or backward. The lift was taken OTS.

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Original NASA ASRS Text

Title: A B757-200 INCURRED DAMAGE TO R ENG TAILPIPE WHEN STRUCK BY A MAN LIFT OPERATED BY A CLEANER. MAN LIFT HAS PREVIOUS HISTORY OF MALFUNCTIONS.

Narrative: WHEN I WAS WASHING THE R WING; THE LIFT MALFUNCTIONED. I PULLED THE JOYSTICK BACKWARD; TO GO BACKWARD; AND THE LIFT SURGED FORWARD; HITTING THE TRAILING EDGE OF THE R ENG. MY LEAD TECHNICIAN AND I CALLED FACILITIES MAINT; AND THEY CAME TO FIX IT; BUT THEY COULD NOT; SO THEY HAULED IT OFF TO THEIR SHOP TO TRY TO FIX IT. THE LIFT HAS BEEN IN AND OUT OF SVC FOR SOME TIME FOR THE SAME REASON. YOU CAN MOVE THE JOYSTICK AND IT SURGES EITHER FORWARD OR BACKWARD. THE LIFT WAS TAKEN OTS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.