Narrative:

Flight attendant advised upon checking galley that no waste container in rear galley; no oven racks in forward galley; no ice mallet; no ice scoop; and no food service tongs boarded. Contacted phl operations. Operations advised not available and maintenance deferred waste container. I inspected forward ovens and found meals stacked in oven without heating racks. I observed meals stacked against heating coils with paper lids in direct contact with heating coils. Discussed situation with catering supervisor and he advised he had ordered the missing items 1 week prior and had not received supplies. Safety concerns as follows: 1) lack of appropriate waste container represents a hazard for fluid leakage; fire; and evacuate/evacuation. Without access to waste container; flight attendant forced to store trash in alternate locations. 2) loading meals into oven without oven racks represents fire hazard. Paper lids were in direct contact with heating coils. Please investigate: 1) lack of galley equipment at phl; 2) protocol for advising flight crew and cabin crew when galley boarded in non standard confign. Through diligence of our flight attendants; this was a service issue instead of a safety issue. A new flight attendant might not understand the safety significance of this missing equipment resulting in a galley fire or fluid leak issue. Flight crew and cabin crew should always be notified by catering of missing equipment to assess safety and service impact on flight.

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Original NASA ASRS Text

Title: A B757-200 CAPT RPTS POORLY MAINTAINED AND STOCKED ACFT GALLEY LEADING TO POSSIBLE SAFETY HAZARDS AND NON STANDARD OPS.

Narrative: FLT ATTENDANT ADVISED UPON CHKING GALLEY THAT NO WASTE CONTAINER IN REAR GALLEY; NO OVEN RACKS IN FORWARD GALLEY; NO ICE MALLET; NO ICE SCOOP; AND NO FOOD SVC TONGS BOARDED. CONTACTED PHL OPS. OPS ADVISED NOT AVAILABLE AND MAINT DEFERRED WASTE CONTAINER. I INSPECTED FORWARD OVENS AND FOUND MEALS STACKED IN OVEN WITHOUT HEATING RACKS. I OBSERVED MEALS STACKED AGAINST HEATING COILS WITH PAPER LIDS IN DIRECT CONTACT WITH HEATING COILS. DISCUSSED SIT WITH CATERING SUPVR AND HE ADVISED HE HAD ORDERED THE MISSING ITEMS 1 WK PRIOR AND HAD NOT RECEIVED SUPPLIES. SAFETY CONCERNS AS FOLLOWS: 1) LACK OF APPROPRIATE WASTE CONTAINER REPRESENTS A HAZARD FOR FLUID LEAKAGE; FIRE; AND EVAC. WITHOUT ACCESS TO WASTE CONTAINER; FLT ATTENDANT FORCED TO STORE TRASH IN ALTERNATE LOCATIONS. 2) LOADING MEALS INTO OVEN WITHOUT OVEN RACKS REPRESENTS FIRE HAZARD. PAPER LIDS WERE IN DIRECT CONTACT WITH HEATING COILS. PLEASE INVESTIGATE: 1) LACK OF GALLEY EQUIP AT PHL; 2) PROTOCOL FOR ADVISING FLT CREW AND CABIN CREW WHEN GALLEY BOARDED IN NON STANDARD CONFIGN. THROUGH DILIGENCE OF OUR FLT ATTENDANTS; THIS WAS A SVC ISSUE INSTEAD OF A SAFETY ISSUE. A NEW FLT ATTENDANT MIGHT NOT UNDERSTAND THE SAFETY SIGNIFICANCE OF THIS MISSING EQUIP RESULTING IN A GALLEY FIRE OR FLUID LEAK ISSUE. FLT CREW AND CABIN CREW SHOULD ALWAYS BE NOTIFIED BY CATERING OF MISSING EQUIP TO ASSESS SAFETY AND SVC IMPACT ON FLT.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.