A320 struck by deicing truck subsequent to deicing.

Attributes
ACN	681007
Time
Date	200512
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : ord.airport
State Reference	IL
Altitude	agl single value : 0
Environment
Weather Elements	other
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	A320
Operating Under FAR Part	Part 121
Flight Phase	ground other : de-icing
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Experience	flight time last 90 days : 220 flight time total : 11300 flight time type : 4750
ASRS Report	681007
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	ground encounters : vehicle other anomaly other
Independent Detector	other other : 3
Consequence	other other other
Supplementary
Problem Areas	Environmental Factor Maintenance Human Performance Aircraft Company
Primary Problem	Company

Narrative:

Deicing was completed and we copied down the deicing data which was relayed over the ground to cockpit interphone. We then completed the remaining items on the gate deicing checklist in the flight manual. As I was waiting for instructions to call the ramp for push clearance; we felt 2 shudders go through the airplane. Shortly thereafter; we were informed by the pushback crew that the airplane had accidentally been struck by the deicing crew causing damage to the right horizontal stabilizer. As a result; the passenger were deplaned via the jetway without incident and the aircraft was removed from service.

Original NASA ASRS Text

Title: A320 STRUCK BY DEICING TRUCK SUBSEQUENT TO DEICING.

Narrative: DEICING WAS COMPLETED AND WE COPIED DOWN THE DEICING DATA WHICH WAS RELAYED OVER THE GND TO COCKPIT INTERPHONE. WE THEN COMPLETED THE REMAINING ITEMS ON THE GATE DEICING CHKLIST IN THE FLT MANUAL. AS I WAS WAITING FOR INSTRUCTIONS TO CALL THE RAMP FOR PUSH CLRNC; WE FELT 2 SHUDDERS GO THROUGH THE AIRPLANE. SHORTLY THEREAFTER; WE WERE INFORMED BY THE PUSHBACK CREW THAT THE AIRPLANE HAD ACCIDENTALLY BEEN STRUCK BY THE DEICING CREW CAUSING DAMAGE TO THE R HORIZ STABILIZER. AS A RESULT; THE PAX WERE DEPLANED VIA THE JETWAY WITHOUT INCIDENT AND THE ACFT WAS REMOVED FROM SVC.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.