Narrative:

Taxiing in to gate for parking; we were marshaled by the lead marshaller into a parked tug. There were 2 wing walkers on the port side and a lead marshaller. The wing walker maintained that he told the lead to have us stop; but we were never signaled to that effect. Damage was sustained to the leading edge and lens cover of the wing. The windshield was broken out of the tug. When marshaller finally had us stop; it was too late. We did stop immediately; however. After arrival of the chief pilot and 2 head ramp personnel; we were told that we had 'no culpability' in the matter. The ramp men said that not only was the marshaller new; but it was our responsibility to follow the signals. We did follow signals by the marshaller completely.

Google
 

Original NASA ASRS Text

Title: MARSHALLERS GUIDE CARJ INTO COLLISION WITH TUG DURING PARKING.

Narrative: TAXIING IN TO GATE FOR PARKING; WE WERE MARSHALED BY THE LEAD MARSHALLER INTO A PARKED TUG. THERE WERE 2 WING WALKERS ON THE PORT SIDE AND A LEAD MARSHALLER. THE WING WALKER MAINTAINED THAT HE TOLD THE LEAD TO HAVE US STOP; BUT WE WERE NEVER SIGNALED TO THAT EFFECT. DAMAGE WAS SUSTAINED TO THE LEADING EDGE AND LENS COVER OF THE WING. THE WINDSHIELD WAS BROKEN OUT OF THE TUG. WHEN MARSHALLER FINALLY HAD US STOP; IT WAS TOO LATE. WE DID STOP IMMEDIATELY; HOWEVER. AFTER ARR OF THE CHIEF PLT AND 2 HEAD RAMP PERSONNEL; WE WERE TOLD THAT WE HAD 'NO CULPABILITY' IN THE MATTER. THE RAMP MEN SAID THAT NOT ONLY WAS THE MARSHALLER NEW; BUT IT WAS OUR RESPONSIBILITY TO FOLLOW THE SIGNALS. WE DID FOLLOW SIGNALS BY THE MARSHALLER COMPLETELY.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.