<< >> NASA ASRS Report 672420, September 2005

B757 reports harassing and intimidating interview by flight manager regarding his fuel and maintenance decisions.

Attributes
ACN	672420
Time
Date	200509
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : sdf.airport
State Reference	KY
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
ASRS Report	672420
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Company Flight Crew Human Performance
Primary Problem	Company

Narrative:

Upon arrival at destination (sdf) I was harassed by a flight operations manager regarding adding necessary additional fuel for anticipated delays into sdf. I was further told that I had exercised bad judgement this week regarding earlier requests for additional fuel as well as mechanical and operational issues. This type of intimidation is clearly intended to chill captain's PIC authority/authorized regarding operational issues. The effect upon the PIC is to add tremendous pressure in order to subvert safety prioritizing schedule. All of the discussion with the flight manager was exclusively concerned with delays that were not of my making. The captain can only react to the circumstances on the line as they arise and must make safe decisions.

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Original NASA ASRS Text

Title: B757 RPTS HARASSING AND INTIMIDATING INTERVIEW BY FLT MGR REGARDING HIS FUEL AND MAINT DECISIONS.

Narrative: UPON ARR AT DEST (SDF) I WAS HARASSED BY A FLT OPS MGR REGARDING ADDING NECESSARY ADDITIONAL FUEL FOR ANTICIPATED DELAYS INTO SDF. I WAS FURTHER TOLD THAT I HAD EXERCISED BAD JUDGEMENT THIS WK REGARDING EARLIER REQUESTS FOR ADDITIONAL FUEL AS WELL AS MECHANICAL AND OPERATIONAL ISSUES. THIS TYPE OF INTIMIDATION IS CLRLY INTENDED TO CHILL CAPT'S PIC AUTH REGARDING OPERATIONAL ISSUES. THE EFFECT UPON THE PIC IS TO ADD TREMENDOUS PRESSURE IN ORDER TO SUBVERT SAFETY PRIORITIZING SCHEDULE. ALL OF THE DISCUSSION WITH THE FLT MGR WAS EXCLUSIVELY CONCERNED WITH DELAYS THAT WERE NOT OF MY MAKING. THE CAPT CAN ONLY REACT TO THE CIRCUMSTANCES ON THE LINE AS THEY ARISE AND MUST MAKE SAFE DECISIONS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.