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Technicians report troubleshooting an EMB135 chronic windshield heat problem using fault information manual. No faults found.
| Attributes | |
| ACN | 661799 |
| Time | |
| Date | 200504 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | EMB ERJ 135 ER&LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance ground : parked |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 661799 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 661262 |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : far non adherence : published procedure |
| Independent Detector | aircraft equipment other aircraft equipment : window heat fail warning other flight crewa |
| Resolutory Action | none taken : detected after the fact |
| Consequence | faa : investigated other other |
| Factors | |
| Maintenance | contributing factor : manuals contributing factor : non availability of parts performance deficiency : fault isolation performance deficiency : non compliance with legal requirements performance deficiency : repair |
| Supplementary | |
| Problem Areas | Aircraft Chart Or Publication Maintenance Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
Pilot wrote up windshield heat failure on EICAS. Performed procedures according to the fim and operations check good and found no defects at that time after multiple test performed. Need more descriptive guidelines for handling and returning to service aircraft with repeat discrepancies.
Original NASA ASRS Text
Title: TECHNICIANS RPT TROUBLESHOOTING AN EMB135 CHRONIC WINDSHIELD HEAT PROB USING FAULT INFO MANUAL. NO FAULTS FOUND.
Narrative: PLT WROTE UP WINDSHIELD HEAT FAILURE ON EICAS. PERFORMED PROCS ACCORDING TO THE FIM AND OPS CHK GOOD AND FOUND NO DEFECTS AT THAT TIME AFTER MULTIPLE TEST PERFORMED. NEED MORE DESCRIPTIVE GUIDELINES FOR HANDLING AND RETURNING TO SERVICE ACFT WITH REPEAT DISCREPANCIES.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.