B737-500 strikes jetway while parking under marshaller guidance.

Attributes
ACN	658608
Time
Date	200505
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : oak.airport
State Reference	CA
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-500
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 200 flight time total : 11500 flight time type : 800
ASRS Report	658608
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : published procedure non adherence : company policies other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company Flight Crew Human Performance
Primary Problem	Company

Narrative:

While being marshaled in on j-line toward the stop point; I slowed and stopped the aircraft short of marshaller's directions. After shutdown; I was informed by ground personnel that the left (#1) engine nacelle had contacted the jetway. After discussing the incident; I learned that the jetway was positioned further extended than normal because of airport construction and the marshaller should have stopped me further out on a temporary stop point. The marshaller was not aware of this abnormal positioning. My reason for stopping short of the marshaller's directions was my perception of continuing to move too far forward after the jetway cabin attendant passed out of view of my peripheral vision. Luckily; the aircraft damage was limited to scratched paint and a very small dent (within limits for continued service).

Original NASA ASRS Text

Title: B737-500 STRIKES JETWAY WHILE PARKING UNDER MARSHALLER GUIDANCE.

Narrative: WHILE BEING MARSHALED IN ON J-LINE TOWARD THE STOP POINT; I SLOWED AND STOPPED THE ACFT SHORT OF MARSHALLER'S DIRECTIONS. AFTER SHUTDOWN; I WAS INFORMED BY GND PERSONNEL THAT THE L (#1) ENG NACELLE HAD CONTACTED THE JETWAY. AFTER DISCUSSING THE INCIDENT; I LEARNED THAT THE JETWAY WAS POSITIONED FURTHER EXTENDED THAN NORMAL BECAUSE OF ARPT CONSTRUCTION AND THE MARSHALLER SHOULD HAVE STOPPED ME FURTHER OUT ON A TEMPORARY STOP POINT. THE MARSHALLER WAS NOT AWARE OF THIS ABNORMAL POSITIONING. MY REASON FOR STOPPING SHORT OF THE MARSHALLER'S DIRECTIONS WAS MY PERCEPTION OF CONTINUING TO MOVE TOO FAR FORWARD AFTER THE JETWAY CAB PASSED OUT OF VIEW OF MY PERIPHERAL VISION. LUCKILY; THE ACFT DAMAGE WAS LIMITED TO SCRATCHED PAINT AND A VERY SMALL DENT (WITHIN LIMITS FOR CONTINUED SVC).

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.