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A B767 flight attendant reported that turbulence was so bad during a transatlantic flight that she was injured requiring a much longer recovery time than provided for by her company.
| Attributes | |
| ACN | 629761 |
| Time | |
| Date | 200408 |
| Day | Mon |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : lfff.artcc |
| State Reference | FO |
| Environment | |
| Weather Elements | Turbulence |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : lfff.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 4 |
| Experience | flight attendant time airline total : 30 flight attendant time total : 30 flight attendant time type : 100 |
| ASRS Report | 629761 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | inflight encounter : weather |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Weather Cabin Crew Human Performance Company |
| Primary Problem | Weather |
Narrative:
I was main cabin flight attendant trying to keep a liquor cart from falling over onto its side at aft l-hand door. I realized my safety was more important, being that I could barely keep my own balance in turbulence which was causing the tail area to fishtail from side-to-side, rapidly. Also, tail was moving up, then down and up again, rapidly. So, I pulled the jumpseat down at aft l-hand door but it sprung closed before I could situation in it because turbulence threw me off balance, again. I fell onto my back and turned my right ankle. I am being treated for a sprained back. Since I have been without pay for trips missed, I must return to work even though I'm still in pain!
Original NASA ASRS Text
Title: A B767 FLT ATTENDANT RPTED THAT TURB WAS SO BAD DURING A TRANSATLANTIC FLT THAT SHE WAS INJURED REQUIRING A MUCH LONGER RECOVERY TIME THAN PROVIDED FOR BY HER COMPANY.
Narrative: I WAS MAIN CABIN FLT ATTENDANT TRYING TO KEEP A LIQUOR CART FROM FALLING OVER ONTO ITS SIDE AT AFT L-HAND DOOR. I REALIZED MY SAFETY WAS MORE IMPORTANT, BEING THAT I COULD BARELY KEEP MY OWN BAL IN TURB WHICH WAS CAUSING THE TAIL AREA TO FISHTAIL FROM SIDE-TO-SIDE, RAPIDLY. ALSO, TAIL WAS MOVING UP, THEN DOWN AND UP AGAIN, RAPIDLY. SO, I PULLED THE JUMPSEAT DOWN AT AFT L-HAND DOOR BUT IT SPRUNG CLOSED BEFORE I COULD SIT IN IT BECAUSE TURB THREW ME OFF BAL, AGAIN. I FELL ONTO MY BACK AND TURNED MY R ANKLE. I AM BEING TREATED FOR A SPRAINED BACK. SINCE I HAVE BEEN WITHOUT PAY FOR TRIPS MISSED, I MUST RETURN TO WORK EVEN THOUGH I'M STILL IN PAIN!
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.