 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
B737-300 captain allowed the 1L and 2L doors to be opened, because the aircraft interior was extremely hot and flight attendants were getting sick.
| Attributes | |
| ACN | 629497 |
| Time | |
| Date | 200408 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : phl.airport |
| State Reference | PA |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : multi engine pilot : instrument pilot : commercial pilot : atp pilot : flight engineer |
| Experience | controller military : 23 controller radar : 30 controller supervisory : 20 flight time last 90 days : 500 flight time total : 15000 flight time type : 2000 |
| ASRS Report | 629497 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | other flight crewa other flight crewb other other : 3 & 4 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Flight Crew Human Performance Aircraft |
| Primary Problem | Flight Crew Human Performance |
Narrative:
The jetway was backed away from the aircraft. We awaited for clearance to push back for engine start and taxi. Phl was experiencing a stopped situation due to storms and taxiway congestion. Sitting there with the APU operating, it was becoming extremely hot on the aircraft. After 45 mins the 'C' flight attendant called and said she was becoming sick and wanted to know if she could open the aft door. I gave her permission. Then the 'a' flight attendant called wanting to crack the front door. I again agreed. I was then thinking about protection of the door. I then called back and told 'a' flight attendant to be sure to protect the door from any person getting near. (Something just did not seem right to me.) a min later she returned the call and asked me if the door should be shut with the girt bar attached since we were away from the gate. I immediately realized that it was the proper, and safe, action/and immediately realized that that what was gnawing at me and told her to do it. At no time did we deliberately sacrifice safety for comfort. When our CRM made us realize the fact that the door should be closed, we did it. CRM worked. In all, the doors were opened for a maximum of 5 mins.
Original NASA ASRS Text
Title: B737-300 CAPT ALLOWED THE 1L AND 2L DOORS TO BE OPENED, BECAUSE THE ACFT INTERIOR WAS EXTREMELY HOT AND FLT ATTENDANTS WERE GETTING SICK.
Narrative: THE JETWAY WAS BACKED AWAY FROM THE ACFT. WE AWAITED FOR CLRNC TO PUSH BACK FOR ENG START AND TAXI. PHL WAS EXPERIENCING A STOPPED SIT DUE TO STORMS AND TXWY CONGESTION. SITTING THERE WITH THE APU OPERATING, IT WAS BECOMING EXTREMELY HOT ON THE ACFT. AFTER 45 MINS THE 'C' FLT ATTENDANT CALLED AND SAID SHE WAS BECOMING SICK AND WANTED TO KNOW IF SHE COULD OPEN THE AFT DOOR. I GAVE HER PERMISSION. THEN THE 'A' FLT ATTENDANT CALLED WANTING TO CRACK THE FRONT DOOR. I AGAIN AGREED. I WAS THEN THINKING ABOUT PROTECTION OF THE DOOR. I THEN CALLED BACK AND TOLD 'A' FLT ATTENDANT TO BE SURE TO PROTECT THE DOOR FROM ANY PERSON GETTING NEAR. (SOMETHING JUST DID NOT SEEM RIGHT TO ME.) A MIN LATER SHE RETURNED THE CALL AND ASKED ME IF THE DOOR SHOULD BE SHUT WITH THE GIRT BAR ATTACHED SINCE WE WERE AWAY FROM THE GATE. I IMMEDIATELY REALIZED THAT IT WAS THE PROPER, AND SAFE, ACTION/AND IMMEDIATELY REALIZED THAT THAT WHAT WAS GNAWING AT ME AND TOLD HER TO DO IT. AT NO TIME DID WE DELIBERATELY SACRIFICE SAFETY FOR COMFORT. WHEN OUR CRM MADE US REALIZE THE FACT THAT THE DOOR SHOULD BE CLOSED, WE DID IT. CRM WORKED. IN ALL, THE DOORS WERE OPENED FOR A MAX OF 5 MINS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.