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An A300 flight attendant, on a flight from sju-jfk, during which he was repeatedly struck in the face by a deranged passenger, reported that the jfk port authority/authorized declared this as an act of harassment rather than an assault.
| Attributes | |
| ACN | 623217 |
| Time | |
| Date | 200405 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zzz.artcc |
| State Reference | US |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 5 flight attendant time total : 5 flight attendant time type : 45 |
| ASRS Report | 623217 |
| Person 2 | |
| Function | other personnel other |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : unable |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
| Situations | |
| Airport | procedure or policy : sju.airport |
Narrative:
We had a strange passenger on board who had been denied boarding on a few of our earlier sju-jfk flts. He was removed from the terminal by the sju airport police. He somehow got back into the terminal and was allowed to board by one of our customer service mgrs. After the dinner/beverage service, he began wandering the aisles and harassing other passenger. The purser and a few other flight attendants dealt with him, so I really don't know what was said. As we descended into jfk, the purser came running back and said that the man had threatened him. I went to see if I could get him to situation down, but before I could, he began punching me in the face. With the help of some passenger we were able to subdue and flex cuff him. After we landed, the port authority/authorized police released him and told me that I had not been assaulted, but had been harassed. Now the fbi is trying to prosecute him.
Original NASA ASRS Text
Title: AN A300 FLT ATTENDANT, ON A FLT FROM SJU-JFK, DURING WHICH HE WAS REPEATEDLY STRUCK IN THE FACE BY A DERANGED PAX, RPTED THAT THE JFK PORT AUTH DECLARED THIS AS AN ACT OF HARASSMENT RATHER THAN AN ASSAULT.
Narrative: WE HAD A STRANGE PAX ON BOARD WHO HAD BEEN DENIED BOARDING ON A FEW OF OUR EARLIER SJU-JFK FLTS. HE WAS REMOVED FROM THE TERMINAL BY THE SJU ARPT POLICE. HE SOMEHOW GOT BACK INTO THE TERMINAL AND WAS ALLOWED TO BOARD BY ONE OF OUR CUSTOMER SVC MGRS. AFTER THE DINNER/BEVERAGE SVC, HE BEGAN WANDERING THE AISLES AND HARASSING OTHER PAX. THE PURSER AND A FEW OTHER FLT ATTENDANTS DEALT WITH HIM, SO I REALLY DON'T KNOW WHAT WAS SAID. AS WE DSNDED INTO JFK, THE PURSER CAME RUNNING BACK AND SAID THAT THE MAN HAD THREATENED HIM. I WENT TO SEE IF I COULD GET HIM TO SIT DOWN, BUT BEFORE I COULD, HE BEGAN PUNCHING ME IN THE FACE. WITH THE HELP OF SOME PAX WE WERE ABLE TO SUBDUE AND FLEX CUFF HIM. AFTER WE LANDED, THE PORT AUTH POLICE RELEASED HIM AND TOLD ME THAT I HAD NOT BEEN ASSAULTED, BUT HAD BEEN HARASSED. NOW THE FBI IS TRYING TO PROSECUTE HIM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.