ZBW controller experienced operational error at FL270.

Attributes
ACN	623163
Time
Date	200407
Day	Mon
Local Time Of Day	1801 To 2400
Place
Locale Reference	navaid : alb.vortac
Altitude	msl single value : 27000
Environment
Weather Elements	Thunderstorm
Aircraft 1
Controlling Facilities	artcc : zbw.artcc
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	descent : intermediate altitude
Flight Plan	IFR
Aircraft 2
Controlling Facilities	artcc : zbw.artcc
Operator	general aviation : corporate
Make Model Name	Any Unknown or Unlisted Aircraft Manufacturer
Operating Under FAR Part	Part 91
Flight Phase	climbout : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
ASRS Report	623163
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	conflict : airborne less severe non adherence : required legal separation
Independent Detector	other controllera
Resolutory Action	none taken : anomaly accepted
Consequence	faa : investigated
Supplementary
Problem Areas	ATC Human Performance
Primary Problem	ATC Human Performance
Air Traffic Incident	Operational Error

Narrative:

The sector of airspace in which the operational error occurred is extremely busy sector. This has been idented by facility personnel and facility management. There have been a couple reports submitted to management, however the manager and management have failed to take corrective action. Last yr 10 of 23 errors occurred in this sector. This is an unsafe situation and the potential for a real tragedy exists. Hopefully someone will look into it soon.

Original NASA ASRS Text

Title: ZBW CTLR EXPERIENCED OPERROR AT FL270.

Narrative: THE SECTOR OF AIRSPACE IN WHICH THE OPERROR OCCURRED IS EXTREMELY BUSY SECTOR. THIS HAS BEEN IDENTED BY FACILITY PERSONNEL AND FACILITY MGMNT. THERE HAVE BEEN A COUPLE RPTS SUBMITTED TO MGMNT, HOWEVER THE MGR AND MGMNT HAVE FAILED TO TAKE CORRECTIVE ACTION. LAST YR 10 OF 23 ERRORS OCCURRED IN THIS SECTOR. THIS IS AN UNSAFE SIT AND THE POTENTIAL FOR A REAL TRAGEDY EXISTS. HOPEFULLY SOMEONE WILL LOOK INTO IT SOON.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.