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A B767 flight attendant reported that a religious official refused to listen to any of the female flight attendants when they asked him to leave the galley area during a flight from lax to jfk.
| Attributes | |
| ACN | 621150 |
| Time | |
| Date | 200406 |
| Day | Thu |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zla.artcc |
| State Reference | CA |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zla.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
| Experience | flight attendant time total : 35 |
| ASRS Report | 621150 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Religious official went to back galley area and brought all his prayer things and started praying (we wanted to stack our meal service). We asked the captain to turn on the seatbelt sign, so the passenger would go back to his seat. He ignored the flight attendants when they asked him to go back to his seat. The purser came back and did the same -- he would not stop praying and ignored us all and waved his hand 'no' in front of purser's face. He stayed there for at least 20 mins, not paying any mind or attention to our request that he situation down. When he finished, he went back to his seat, but left all his prayer things on our back jumpseat. He disrupted our service and refused and refused to take any requests by a female flight attendant.
Original NASA ASRS Text
Title: A B767 FLT ATTENDANT RPTED THAT A RELIGIOUS OFFICIAL REFUSED TO LISTEN TO ANY OF THE FEMALE FLT ATTENDANTS WHEN THEY ASKED HIM TO LEAVE THE GALLEY AREA DURING A FLT FROM LAX TO JFK.
Narrative: RELIGIOUS OFFICIAL WENT TO BACK GALLEY AREA AND BROUGHT ALL HIS PRAYER THINGS AND STARTED PRAYING (WE WANTED TO STACK OUR MEAL SVC). WE ASKED THE CAPT TO TURN ON THE SEATBELT SIGN, SO THE PAX WOULD GO BACK TO HIS SEAT. HE IGNORED THE FLT ATTENDANTS WHEN THEY ASKED HIM TO GO BACK TO HIS SEAT. THE PURSER CAME BACK AND DID THE SAME -- HE WOULD NOT STOP PRAYING AND IGNORED US ALL AND WAVED HIS HAND 'NO' IN FRONT OF PURSER'S FACE. HE STAYED THERE FOR AT LEAST 20 MINS, NOT PAYING ANY MIND OR ATTN TO OUR REQUEST THAT HE SIT DOWN. WHEN HE FINISHED, HE WENT BACK TO HIS SEAT, BUT LEFT ALL HIS PRAYER THINGS ON OUR BACK JUMPSEAT. HE DISRUPTED OUR SVC AND REFUSED AND REFUSED TO TAKE ANY REQUESTS BY A FEMALE FLT ATTENDANT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.