|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1201 To 1800|
|Locale Reference||navaid : hvq.vor|
|Altitude||msl single value : 37000|
|Controlling Facilities||artcc : zid.artcc|
|Operator||common carrier : air carrier|
|Make Model Name||Regional Jet 700 ER&LR|
|Operating Under FAR Part||Part 121|
|Flight Phase||cruise : level|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : atp|
|Experience||flight time last 90 days : 250|
flight time total : 22.789
flight time type : 7000
|Affiliation||company : air carrier|
|Function||flight crew : first officer|
|Anomaly||aircraft equipment problem : critical|
non adherence : company policies
non adherence : published procedure
|Independent Detector||other flight crewa|
other flight crewb
|Resolutory Action||flight crew : diverted to alternate|
flight crew : landed in emergency condition
flight crew : declared emergency
In cruise flight at FL370, we got a 'proximity sen' status message. Loud noise from nose gear area and the sound of a gear door or uplock trying to operate was heard. Maintenance and dispatch were notified about the problem. During the maintenance patch, we got an intermittent caution message, 'gear disagreement' with an aural, which only appeared and then went away. This intermittent message happened 3 more times. A descent was requested. The message then appeared steady. The right main gear was indicating red and the left main and nose gear indicated up. An emergency was declared, the QRH procedure was performed. Dispatch diverted us. The first officer briefed the flight attendants and then made an announcement to the passenger. An uneventful approach and landing were performed. After clearing the runway, crash fire rescue equipment inspected the gear. The gear pins were installed by the first officer and we taxied to the gate. It must be noted that, after the event, very poor crew support was given by the company. The PIC called the company crew scheduler to find out what was planned for the crew. The company wanted the same crew to stay available an additional 6 hours to ferry the same aircraft back to the hub. No crew member was in any state of mind to do any further flying. We all needed time to decompress and unstress. It took 4 calls to the chief pilot and 4 more calls to crew scheduling and scheduling supervisors to make things happen, which increased my stress. I thought this shows very poor care on the part of the company. The company wanted this crew to deadhead to the hub and fly the last 2 legs to complete this 5 day trip they were all on.
Original NASA ASRS Text
Title: A CL65 CAPT RPTED THAT, AFTER DECLARING AN EMER AND DIVERTING DUE TO A GEAR PROB, THE COMPANY ATTEMPTED TO HOLD THE CREW AN ADDITIONAL 6 HRS TO FERRY THE DOWNED ACFT AGAINST THE OBJECTIONS OF THE CREW.
Narrative: IN CRUISE FLT AT FL370, WE GOT A 'PROX SEN' STATUS MESSAGE. LOUD NOISE FROM NOSE GEAR AREA AND THE SOUND OF A GEAR DOOR OR UPLOCK TRYING TO OPERATE WAS HEARD. MAINT AND DISPATCH WERE NOTIFIED ABOUT THE PROB. DURING THE MAINT PATCH, WE GOT AN INTERMITTENT CAUTION MESSAGE, 'GEAR DISAGREEMENT' WITH AN AURAL, WHICH ONLY APPEARED AND THEN WENT AWAY. THIS INTERMITTENT MESSAGE HAPPENED 3 MORE TIMES. A DSCNT WAS REQUESTED. THE MESSAGE THEN APPEARED STEADY. THE R MAIN GEAR WAS INDICATING RED AND THE L MAIN AND NOSE GEAR INDICATED UP. AN EMER WAS DECLARED, THE QRH PROC WAS PERFORMED. DISPATCH DIVERTED US. THE FO BRIEFED THE FLT ATTENDANTS AND THEN MADE AN ANNOUNCEMENT TO THE PAX. AN UNEVENTFUL APCH AND LNDG WERE PERFORMED. AFTER CLRING THE RWY, CFR INSPECTED THE GEAR. THE GEAR PINS WERE INSTALLED BY THE FO AND WE TAXIED TO THE GATE. IT MUST BE NOTED THAT, AFTER THE EVENT, VERY POOR CREW SUPPORT WAS GIVEN BY THE COMPANY. THE PIC CALLED THE COMPANY CREW SCHEDULER TO FIND OUT WHAT WAS PLANNED FOR THE CREW. THE COMPANY WANTED THE SAME CREW TO STAY AVAILABLE AN ADDITIONAL 6 HRS TO FERRY THE SAME ACFT BACK TO THE HUB. NO CREW MEMBER WAS IN ANY STATE OF MIND TO DO ANY FURTHER FLYING. WE ALL NEEDED TIME TO DECOMPRESS AND UNSTRESS. IT TOOK 4 CALLS TO THE CHIEF PLT AND 4 MORE CALLS TO CREW SCHEDULING AND SCHEDULING SUPVRS TO MAKE THINGS HAPPEN, WHICH INCREASED MY STRESS. I THOUGHT THIS SHOWS VERY POOR CARE ON THE PART OF THE COMPANY. THE COMPANY WANTED THIS CREW TO DEADHEAD TO THE HUB AND FLY THE LAST 2 LEGS TO COMPLETE THIS 5 DAY TRIP THEY WERE ALL ON.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.