ZMP ARTCC radar controller plantronics headset cord became disconnected while controling traffic.

Attributes
ACN	606975
Time
Date	200402
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zmp.artcc
State Reference	MN
Altitude	msl single value : 24000
Aircraft 1
Controlling Facilities	artcc : zmp.artcc
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : radar
Experience	controller non radar : 30 controller radar : 30 controller supervisory : 12
ASRS Report	606975
Events
Anomaly	other anomaly other
Independent Detector	atc equipment other atc equipment : headset ctlr other controllera
Resolutory Action	none taken : detected after the fact other
Supplementary
Problem Areas	ATC Facility FAA
Primary Problem	ATC Facility
Situations
ATC Facility	communication equipment : zmp.artcc

Narrative:

Using plantronics DE8558 L2 headset, 2 occurrences in 2 days (2 different headsets) where cord came disconnected at the top (ear piece) location. Went to standby and buec then hand set. All aircraft were separated but it caused a large increase in workload.

Original NASA ASRS Text

Title: ZMP ARTCC RADAR CTLR PLANTRONICS HEADSET CORD BECAME DISCONNECTED WHILE CTLING TFC.

Narrative: USING PLANTRONICS DE8558 L2 HEADSET, 2 OCCURRENCES IN 2 DAYS (2 DIFFERENT HEADSETS) WHERE CORD CAME DISCONNECTED AT THE TOP (EAR PIECE) LOCATION. WENT TO STANDBY AND BUEC THEN HAND SET. ALL ACFT WERE SEPARATED BUT IT CAUSED A LARGE INCREASE IN WORKLOAD.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.