Carj flight crew expressed frustration with ZHU controller's lack of familiarity with aircraft perfo...

Attributes
ACN	605519
Time
Date	200401
Day	Wed
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zhu.artcc
State Reference	TX
Altitude	msl single value : 27000
Aircraft 1
Controlling Facilities	artcc : zhu.artcc
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65, Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	climbout : vacating altitude climbout : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 180 flight time total : 5100 flight time type : 1600
ASRS Report	605519
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : published procedure other anomaly other
Independent Detector	other flight crewa
Resolutory Action	controller : issued new clearance controller : issued advisory
Consequence	faa : reviewed incident with flight crew Other
Supplementary
Problem Areas	Environmental Factor Aircraft ATC Human Performance Flight Crew Human Performance
Primary Problem	ATC Human Performance

Narrative:

Climbing through FL270, we queried ATC about what type of ride we could expect at FL330. The controller responded by asking us what our climb rate was, as it appeared nonstandard. We were doing 500 FPM, which was/is standard for a crj-200 above FL220, even on a cold day. The controller told us to increase our rate to 1000 FPM. We were unable to do so due to performance, and responded so. The controller then said our climb rate was unacceptable, told us to turn for traffic, and sent us 20 mi south off course. At no time was conflicting traffic displayed on my TCASII.

Original NASA ASRS Text

Title: CARJ FLT CREW EXPRESSED FRUSTRATION WITH ZHU CTLR'S LACK OF FAMILIARITY WITH ACFT PERFORMANCE.

Narrative: CLBING THROUGH FL270, WE QUERIED ATC ABOUT WHAT TYPE OF RIDE WE COULD EXPECT AT FL330. THE CTLR RESPONDED BY ASKING US WHAT OUR CLB RATE WAS, AS IT APPEARED NONSTANDARD. WE WERE DOING 500 FPM, WHICH WAS/IS STANDARD FOR A CRJ-200 ABOVE FL220, EVEN ON A COLD DAY. THE CTLR TOLD US TO INCREASE OUR RATE TO 1000 FPM. WE WERE UNABLE TO DO SO DUE TO PERFORMANCE, AND RESPONDED SO. THE CTLR THEN SAID OUR CLB RATE WAS UNACCEPTABLE, TOLD US TO TURN FOR TFC, AND SENT US 20 MI S OFF COURSE. AT NO TIME WAS CONFLICTING TFC DISPLAYED ON MY TCASII.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Carj flight crew expressed frustration with ZHU controller's lack of familiarity with aircraft performance.