A B777 flight attendant discovered that a passenger had been smoking in the lavatory during a flight...

Attributes
ACN	604408
Time
Date	200311
Day	Sat
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzzz.airport
State Reference	FO
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zzzz.artcc
Operator	common carrier : air carrier
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 4
Experience	flight attendant time airline total : 20 flight attendant time total : 25 flight attendant time type : 25
ASRS Report	604408
Person 2
Function	observation : passenger other personnel other
Events
Anomaly	cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies
Independent Detector	other other : 1
Resolutory Action	other
Consequence	other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger in xo was seen exiting the lavatory and cigarette smoke was still evident in lavatory. I approached customer as he entered aisle. When he did not respond, I tapped his shoulder. He turned around and I could smell smoke on him and see cigarettes in his pocket. I informed him he was not allowed to smoke during flight and I removed his cigarettes from his pocket. I gave him first warning from passenger misconduct form, completed form and gave to captain to complete. He never smoked again. Form was submitted upon arrival.

Original NASA ASRS Text

Title: A B777 FLT ATTENDANT DISCOVERED THAT A PAX HAD BEEN SMOKING IN THE LAVATORY DURING A FLT FROM LGW TO DFW.

Narrative: PAX IN XO WAS SEEN EXITING THE LAVATORY AND CIGARETTE SMOKE WAS STILL EVIDENT IN LAVATORY. I APCHED CUSTOMER AS HE ENTERED AISLE. WHEN HE DID NOT RESPOND, I TAPPED HIS SHOULDER. HE TURNED AROUND AND I COULD SMELL SMOKE ON HIM AND SEE CIGARETTES IN HIS POCKET. I INFORMED HIM HE WAS NOT ALLOWED TO SMOKE DURING FLT AND I REMOVED HIS CIGARETTES FROM HIS POCKET. I GAVE HIM FIRST WARNING FROM PAX MISCONDUCT FORM, COMPLETED FORM AND GAVE TO CAPT TO COMPLETE. HE NEVER SMOKED AGAIN. FORM WAS SUBMITTED UPON ARR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B777 flight attendant discovered that a passenger had been smoking in the lavatory during a flight from lgw to dfw.