ZNY controller expressed frustration regarding failed interfacility coordination equipment.

Attributes
ACN	603658
Time
Date	200312
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zny.artcc
State Reference	NY
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Experience	controller limited radar : 17 controller non radar : 20 controller radar : 17
ASRS Report	603658
Events
Anomaly	inflight encounter : weather inflight encounter : turbulence other anomaly other
Independent Detector	atc equipment other atc equipment : interfac automated info transfer other controllera
Resolutory Action	none taken : anomaly accepted
Consequence	faa : investigated
Supplementary
Problem Areas	ATC Human Performance FAA
Primary Problem	Ambiguous
Air Traffic Incident	Inter Facility Coordination Failure

Narrative:

Automated interfacility xfer of control failed between new york and santa maria ctrs for non radar oceanic traffic. Numerous flts were not accepted in a timely manner as per standard operating practice. Many were descended into WX and were denied requests for change of flight level due to moderate to severe turbulence. Some flts were descended 6000 ft or more, causing concerns over fuel. Controller from new york suspended automated data xfer for safety reasons. There is no formal LOA in effect for automated xfer. This has been noted in a ucr.

Original NASA ASRS Text

Title: ZNY CTLR EXPRESSED FRUSTRATION REGARDING FAILED INTERFAC COORD EQUIP.

Narrative: AUTOMATED INTERFAC XFER OF CTL FAILED BTWN NEW YORK AND SANTA MARIA CTRS FOR NON RADAR OCEANIC TFC. NUMEROUS FLTS WERE NOT ACCEPTED IN A TIMELY MANNER AS PER STANDARD OPERATING PRACTICE. MANY WERE DSNDED INTO WX AND WERE DENIED REQUESTS FOR CHANGE OF FLT LEVEL DUE TO MODERATE TO SEVERE TURB. SOME FLTS WERE DSNDED 6000 FT OR MORE, CAUSING CONCERNS OVER FUEL. CTLR FROM NEW YORK SUSPENDED AUTOMATED DATA XFER FOR SAFETY REASONS. THERE IS NO FORMAL LOA IN EFFECT FOR AUTOMATED XFER. THIS HAS BEEN NOTED IN A UCR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.