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A reserve flight crew member disagrees with his company's practice of trying to make contact during a rest period for reassignment claiming it is a safety issue when rest is interrupted.
| Attributes | |
| ACN | 599767 |
| Time | |
| Date | 200311 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : ord.airport |
| State Reference | IL |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 140 flight time total : 7000 flight time type : 3000 |
| ASRS Report | 599767 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel other |
| Events | |
| Anomaly | non adherence : company policies |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Company Flight Crew Human Performance |
| Primary Problem | Company |
Narrative:
Returned from a flight. Assigned default reserve rest period. Checked and was #1 reserve on 2 day list for nov/thu/03, with an available time of XA20. Went to hotel room with cell phone off not expecting to be available until morning. Woke at XX00 and called crew desk to let them know I'm at airport for short call if they need it and was told I had been listed as unavailable after several calls from crew desk went unanswered (XT00 and XW00). The crew desk was very polite and professional in giving me the details of their previous night's attempts to contact me. I feel it is a safety issue if the company can contact the pilot when he is on rest following an assignment just because his 'rest period' is later in the day. Having to answer the phone 24 hours a day on reserve is a safety issue. Once an identify is flown, reserve should have at least 10 hours duty free to recover and reset his body clock.
Original NASA ASRS Text
Title: A RESERVE FLT CREW MEMBER DISAGREES WITH HIS COMPANY'S PRACTICE OF TRYING TO MAKE CONTACT DURING A REST PERIOD FOR REASSIGNMENT CLAIMING IT IS A SAFETY ISSUE WHEN REST IS INTERRUPTED.
Narrative: RETURNED FROM A FLT. ASSIGNED DEFAULT RESERVE REST PERIOD. CHKED AND WAS #1 RESERVE ON 2 DAY LIST FOR NOV/THU/03, WITH AN AVAILABLE TIME OF XA20. WENT TO HOTEL ROOM WITH CELL PHONE OFF NOT EXPECTING TO BE AVAILABLE UNTIL MORNING. WOKE AT XX00 AND CALLED CREW DESK TO LET THEM KNOW I'M AT ARPT FOR SHORT CALL IF THEY NEED IT AND WAS TOLD I HAD BEEN LISTED AS UNAVAILABLE AFTER SEVERAL CALLS FROM CREW DESK WENT UNANSWERED (XT00 AND XW00). THE CREW DESK WAS VERY POLITE AND PROFESSIONAL IN GIVING ME THE DETAILS OF THEIR PREVIOUS NIGHT'S ATTEMPTS TO CONTACT ME. I FEEL IT IS A SAFETY ISSUE IF THE COMPANY CAN CONTACT THE PLT WHEN HE IS ON REST FOLLOWING AN ASSIGNMENT JUST BECAUSE HIS 'REST PERIOD' IS LATER IN THE DAY. HAVING TO ANSWER THE PHONE 24 HRS A DAY ON RESERVE IS A SAFETY ISSUE. ONCE AN IDENT IS FLOWN, RESERVE SHOULD HAVE AT LEAST 10 HRS DUTY FREE TO RECOVER AND RESET HIS BODY CLOCK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.