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An A320 captain second-guessed his decision to allow one of his flight attendants to refuse treatment upon landing at stt, after hitting her head during a turbulence encounter.
| Attributes | |
| ACN | 598943 |
| Time | |
| Date | 200311 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : tist.airport |
| State Reference | FO |
| Altitude | msl single value : 22000 |
| Environment | |
| Weather Elements | Turbulence Rain |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zsu.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | descent : vacating altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 180 flight time total : 12000 flight time type : 2100 |
| ASRS Report | 598943 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | cabin event other inflight encounter : turbulence inflight encounter : weather |
| Independent Detector | other other : 3 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Weather Cabin Crew Human Performance |
| Primary Problem | Weather |
Narrative:
During descent to stt, with captain flying, we inadvertently encountered a rain shower with moderate turbulence. Seatbelt sign was on. Flight attendants were notified at top of descent of possible turbulence in descent, but were not seated. As a result of the turbulence, flight attendant a bumped her head on the corner wall in the aft galley. The flight continued to a normal landing. Flight attendant said she felt good to continue and needed no assistance. I treated these statements as if she was not injured. However, on reflection, I am not sure if she was injured, or not, and therefore I am submitting a report of the occurrence.
Original NASA ASRS Text
Title: AN A320 CAPT SECOND-GUESSED HIS DECISION TO ALLOW ONE OF HIS FLT ATTENDANTS TO REFUSE TREATMENT UPON LNDG AT STT, AFTER HITTING HER HEAD DURING A TURB ENCOUNTER.
Narrative: DURING DSCNT TO STT, WITH CAPT FLYING, WE INADVERTENTLY ENCOUNTERED A RAIN SHOWER WITH MODERATE TURB. SEATBELT SIGN WAS ON. FLT ATTENDANTS WERE NOTIFIED AT TOP OF DSCNT OF POSSIBLE TURB IN DSCNT, BUT WERE NOT SEATED. AS A RESULT OF THE TURB, FLT ATTENDANT A BUMPED HER HEAD ON THE CORNER WALL IN THE AFT GALLEY. THE FLT CONTINUED TO A NORMAL LNDG. FLT ATTENDANT SAID SHE FELT GOOD TO CONTINUE AND NEEDED NO ASSISTANCE. I TREATED THESE STATEMENTS AS IF SHE WAS NOT INJURED. HOWEVER, ON REFLECTION, I AM NOT SURE IF SHE WAS INJURED, OR NOT, AND THEREFORE I AM SUBMITTING A RPT OF THE OCCURRENCE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.