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An air carrier dispatcher noticed that a MEL placard required another related placard, which had been overlooked by previous dispatchers, maintenance, and flight crews.
| Attributes | |
| ACN | 594595 |
| Time | |
| Date | 200309 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : jfk.airport |
| State Reference | NY |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| ASRS Report | 594595 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician oversight : supervisor |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : non compliance with mel maintenance problem : improper documentation non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Company Maintenance Human Performance Flight Crew Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
When planning flight, jfk-lax, as I checked MEL reference 29-03, I discovered that it appeared that MEL 24-13 should be placarded in conjunction with MEL 29-03. I called the B767 technician desk and spoke with supervisor to confirm. Supervisor checked the situation and called me back to advise that I was correct. I released the paperwork for the flight, jfk-lax, and locked it out. Advised captain not to depart jfk until placard 24-13 added per the MEL manual. The B767 technical supervisor advised that this aircraft had been operating without placard 24-13 since placard 29-03 added in september, 2003. The aircraft departed with both placards properly in place.
Original NASA ASRS Text
Title: AN ACR DISPATCHER NOTICED THAT A MEL PLACARD REQUIRED ANOTHER RELATED PLACARD, WHICH HAD BEEN OVERLOOKED BY PREVIOUS DISPATCHERS, MAINT, AND FLT CREWS.
Narrative: WHEN PLANNING FLT, JFK-LAX, AS I CHKED MEL REF 29-03, I DISCOVERED THAT IT APPEARED THAT MEL 24-13 SHOULD BE PLACARDED IN CONJUNCTION WITH MEL 29-03. I CALLED THE B767 TECHNICIAN DESK AND SPOKE WITH SUPVR TO CONFIRM. SUPVR CHKED THE SIT AND CALLED ME BACK TO ADVISE THAT I WAS CORRECT. I RELEASED THE PAPERWORK FOR THE FLT, JFK-LAX, AND LOCKED IT OUT. ADVISED CAPT NOT TO DEPART JFK UNTIL PLACARD 24-13 ADDED PER THE MEL MANUAL. THE B767 TECHNICAL SUPVR ADVISED THAT THIS ACFT HAD BEEN OPERATING WITHOUT PLACARD 24-13 SINCE PLACARD 29-03 ADDED IN SEPTEMBER, 2003. THE ACFT DEPARTED WITH BOTH PLACARDS PROPERLY IN PLACE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.