|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Locale Reference||airport : dca.airport|
|Altitude||agl single value : 0|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
|Qualification||pilot : atp|
|Independent Detector||other flight crewa|
|Resolutory Action||none taken : anomaly accepted|
Cabin Crew Human Performance
Since the implementation of reduced flight attendant layover time, my flight attendants often report for duty very tired. I can see this problem in their eyes and their demeanor. A simple question from me brings me complaints of a lack of sleep. The new reduced rest required of 8 hours from block-in plus 15 mins to sing-in the next morning is clearly problematic. This policy does not account for the time to deboard the passenger customs clearing, taxi wait, transport distance or the necessity for nutrition. Nor is xportation or security screening included the next morning. This policy can, and most often does, result in less than 6 hs of sleep for our flight attendants who are then expected to be capable of a full day's work. This draconian policy is inconsiderate, at best, and a passenger safety issue outright. Based on the company's past personnel policy, I cannot expect even a consideration to adjust this crew rest problem. However, I do want to note this issue for the record.
Original NASA ASRS Text
Title: CAPT AT MAJOR ACR STATES THAT THE COMPANY REST POLICY FOR FLT ATTENDANTS FAILS TO PROVIDE THEM WITH ADEQUATE RELIEF FROM DUTY TO PROPERLY PREPARE THEMSELVES PHYSIOLOGICALLY FOR THE FOLLOWING WORK PERIOD. BELIEVES THE RESULTING FATIGUE REDUCED THEIR EFFECTIVENESS AND ABILITY TO PERFORM THEIR SAFETY RELATED DUTIES SHOULD AN EMER ARISE.
Narrative: SINCE THE IMPLEMENTATION OF REDUCED FLT ATTENDANT LAYOVER TIME, MY FLT ATTENDANTS OFTEN RPT FOR DUTY VERY TIRED. I CAN SEE THIS PROB IN THEIR EYES AND THEIR DEMEANOR. A SIMPLE QUESTION FROM ME BRINGS ME COMPLAINTS OF A LACK OF SLEEP. THE NEW REDUCED REST REQUIRED OF 8 HRS FROM BLOCK-IN PLUS 15 MINS TO SING-IN THE NEXT MORNING IS CLRLY PROBLEMATIC. THIS POLICY DOES NOT ACCOUNT FOR THE TIME TO DEBOARD THE PAX CUSTOMS CLRING, TAXI WAIT, TRANSPORT DISTANCE OR THE NECESSITY FOR NUTRITION. NOR IS XPORTATION OR SECURITY SCREENING INCLUDED THE NEXT MORNING. THIS POLICY CAN, AND MOST OFTEN DOES, RESULT IN LESS THAN 6 HS OF SLEEP FOR OUR FLT ATTENDANTS WHO ARE THEN EXPECTED TO BE CAPABLE OF A FULL DAY'S WORK. THIS DRACONIAN POLICY IS INCONSIDERATE, AT BEST, AND A PAX SAFETY ISSUE OUTRIGHT. BASED ON THE COMPANY'S PAST PERSONNEL POLICY, I CANNOT EXPECT EVEN A CONSIDERATION TO ADJUST THIS CREW REST PROB. HOWEVER, I DO WANT TO NOTE THIS ISSUE FOR THE RECORD.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.