An emj company check pilot reported on the shortcomings of marshalling at ord.

Attributes
ACN	588693
Time
Date	200307
Day	Tue
Place
Locale Reference	airport : ord.airport
State Reference	IL
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Embraer Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi ground other : parking
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	observation : company check pilot other personnel other
Qualification	pilot : atp
ASRS Report	588693
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	588693
Events
Anomaly	non adherence : published procedure
Independent Detector	other flight crewa
Resolutory Action	flight crew : took precautionary avoidance action
Consequence	other
Supplementary
Problem Areas	Maintenance Human Performance
Primary Problem	Maintenance Human Performance

Narrative:

I was giving a line standards observation to the crew of this flight and when approaching the gate, the wing walker did not have wands and was not looking at the wing clearance. The captain stopped the aircraft and motioned to the ramper to keep his eyes on the wing. The ramper gave a thumbs up and as soon as the captain moved the aircraft, the ramper looked away. The captain stopped again and the same thing happened. Actually, it happened about 4 times and then the ramper waved his hand at the crew and walked away. At this point, so did the marshaller. Perhaps he left to get wands or maybe he knew we requested a supervisor, but in any event, he watched the wing when he came back out. In my opinion, the captain did the right thing as far as safety and legal procedures go. It is also my opinion that this ramper has a major attitude problem. I've had dealings with him in the past. The ramp supervisor said he would handle it.

Original NASA ASRS Text

Title: AN EMJ COMPANY CHK PLT RPTED ON THE SHORTCOMINGS OF MARSHALLING AT ORD.

Narrative: I WAS GIVING A LINE STANDARDS OBSERVATION TO THE CREW OF THIS FLT AND WHEN APCHING THE GATE, THE WING WALKER DID NOT HAVE WANDS AND WAS NOT LOOKING AT THE WING CLRNC. THE CAPT STOPPED THE ACFT AND MOTIONED TO THE RAMPER TO KEEP HIS EYES ON THE WING. THE RAMPER GAVE A THUMBS UP AND AS SOON AS THE CAPT MOVED THE ACFT, THE RAMPER LOOKED AWAY. THE CAPT STOPPED AGAIN AND THE SAME THING HAPPENED. ACTUALLY, IT HAPPENED ABOUT 4 TIMES AND THEN THE RAMPER WAVED HIS HAND AT THE CREW AND WALKED AWAY. AT THIS POINT, SO DID THE MARSHALLER. PERHAPS HE LEFT TO GET WANDS OR MAYBE HE KNEW WE REQUESTED A SUPVR, BUT IN ANY EVENT, HE WATCHED THE WING WHEN HE CAME BACK OUT. IN MY OPINION, THE CAPT DID THE RIGHT THING AS FAR AS SAFETY AND LEGAL PROCS GO. IT IS ALSO MY OPINION THAT THIS RAMPER HAS A MAJOR ATTITUDE PROB. I'VE HAD DEALINGS WITH HIM IN THE PAST. THE RAMP SUPVR SAID HE WOULD HANDLE IT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.