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A B767 captain reported that his company's policy of placing the crew rest seats near the coach section interferes with pilots' ability to sleep, resulting in less than required cognitive abilities during the landing phase of the flight.
| Attributes | |
| ACN | 587569 |
| Time | |
| Date | 200306 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : czqx.artcc |
| State Reference | NF |
| Altitude | msl single value : 35000 |
| Aircraft 1 | |
| Controlling Facilities | artcc : czqx.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 587569 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | non adherence : published procedure non adherence : company policies non adherence : far |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
During the crew rest periods, the captain and first officer were unable to rest due to screaming children in the first row of the coach section. The crew rest seat is in the last row of the business section which is just in front of coach. As a result of the non stop noise coming from coach, the crew were unable to get proper rest. During the arrival and final approach at ord, the captain was tired and not able to fully concentrate on the task at hand. A report was submitted to the company with several remedies recommended. As yet, no reply has been received. One recommendation was to move the rest seat forward and keep the seat next to the crew member empty. Sitting next to a snoring passenger whose elbow is in the side of the crew member is a detriment to proper crew rest that I have experienced.
Original NASA ASRS Text
Title: A B767 CAPT RPTED THAT HIS COMPANY'S POLICY OF PLACING THE CREW REST SEATS NEAR THE COACH SECTION INTERFERES WITH PLTS' ABILITY TO SLEEP, RESULTING IN LESS THAN REQUIRED COGNITIVE ABILITIES DURING THE LNDG PHASE OF THE FLT.
Narrative: DURING THE CREW REST PERIODS, THE CAPT AND FO WERE UNABLE TO REST DUE TO SCREAMING CHILDREN IN THE FIRST ROW OF THE COACH SECTION. THE CREW REST SEAT IS IN THE LAST ROW OF THE BUSINESS SECTION WHICH IS JUST IN FRONT OF COACH. AS A RESULT OF THE NON STOP NOISE COMING FROM COACH, THE CREW WERE UNABLE TO GET PROPER REST. DURING THE ARR AND FINAL APCH AT ORD, THE CAPT WAS TIRED AND NOT ABLE TO FULLY CONCENTRATE ON THE TASK AT HAND. A RPT WAS SUBMITTED TO THE COMPANY WITH SEVERAL REMEDIES RECOMMENDED. AS YET, NO REPLY HAS BEEN RECEIVED. ONE RECOMMENDATION WAS TO MOVE THE REST SEAT FORWARD AND KEEP THE SEAT NEXT TO THE CREW MEMBER EMPTY. SITTING NEXT TO A SNORING PAX WHOSE ELBOW IS IN THE SIDE OF THE CREW MEMBER IS A DETRIMENT TO PROPER CREW REST THAT I HAVE EXPERIENCED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.