|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||0001 To 0600|
|Locale Reference||intersection : druzz|
|Altitude||msl single value : 10000|
|Controlling Facilities||tracon : pct.tracon|
|Operator||common carrier : air carrier|
|Make Model Name||A320|
|Operating Under FAR Part||Part 121|
|Flight Phase||descent : intermediate altitude|
|Route In Use||arrival star : jasen|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : atp|
|Affiliation||company : air carrier|
|Function||flight crew : first officer|
|Qualification||pilot : multi engine|
pilot : commercial
pilot : instrument
|Anomaly||inflight encounter : weather|
inflight encounter : turbulence
|Independent Detector||other other : 4|
|Resolutory Action||none taken : detected after the fact|
Flight Crew Human Performance
Cabin Crew Human Performance
We had a flight attendant injured from turbulence on the way to iad. Around 80 mi west of druzz intersection, we advised the 'a' flight attendant that they had 10-15 mins of smooth air before encountering an area of WX ahead and on the approach to iad. We asked them to get everything put away, and get seated before we got into the WX. About 5 mins later, my first officer gave the 'prepare for landing' announcement. Some several mins later, he called back to check on their progress and got no answer. He tried 3 or 4 times before getting a response that 'they were working on it.' I was flying the airplane and talking to ATC while he was dealing with them. As we approached the 'WX,' our radar was painting a lot of cell activity on either side of our descent path, but our route was quite clear of echoes. We were quite confident that our ride would be pretty decent as we went IMC. A few mi east of druzz, as we were descending out of 10000 ft, and at 250 KTS, we encountered moderate turbulence associated with cumulus clouds that were not painting on the radar. We only saw them at the very last second and could not avoid them. We went through them with the associated moderate bumps and then we were clear the rest of the way to the airport. My first officer called to the back to see if everyone was seated and ok. The 'a' flight attendant replied that she was seated and ok but did not know about the back cabin. We heard nothing more from the cabin until we were on the taxiway about to enter the south ramp for parking. One of the flight attendants (not even sure who) called and said that in fact, we did have an injured flight attendant from the turbulence and that medical assistance was requested. We asked for the paramedics right away and they met the aircraft a few mins after parking. The injured flight attendant was evidently still up doing the liquor papers when we hit the bumps and was sent to the floor on her tailbone. The paramedics came onboard approximately halfway through the deplaning of passenger and proceeded to the rear galley with a board stretcher. They requested a galley truck to the back doors to be able to comfortably remove the injured flight attendant and get her onto the awaiting rescue vehicle. She was transported, I believe, to a local hospital. I called around XA00 the next morning to check on her, but found that she had already been released.
Original NASA ASRS Text
Title: AN A320 ENTERS MODERATE TURB RESULTING IN A CABIN ATTENDANT INJURY. THE FLT CREW PREVIOUSLY TOLD THE CABIN ATTENDANTS TO BE SEATED.
Narrative: WE HAD A FLT ATTENDANT INJURED FROM TURB ON THE WAY TO IAD. AROUND 80 MI W OF DRUZZ INTXN, WE ADVISED THE 'A' FLT ATTENDANT THAT THEY HAD 10-15 MINS OF SMOOTH AIR BEFORE ENCOUNTERING AN AREA OF WX AHEAD AND ON THE APCH TO IAD. WE ASKED THEM TO GET EVERYTHING PUT AWAY, AND GET SEATED BEFORE WE GOT INTO THE WX. ABOUT 5 MINS LATER, MY FO GAVE THE 'PREPARE FOR LNDG' ANNOUNCEMENT. SOME SEVERAL MINS LATER, HE CALLED BACK TO CHK ON THEIR PROGRESS AND GOT NO ANSWER. HE TRIED 3 OR 4 TIMES BEFORE GETTING A RESPONSE THAT 'THEY WERE WORKING ON IT.' I WAS FLYING THE AIRPLANE AND TALKING TO ATC WHILE HE WAS DEALING WITH THEM. AS WE APCHED THE 'WX,' OUR RADAR WAS PAINTING A LOT OF CELL ACTIVITY ON EITHER SIDE OF OUR DSCNT PATH, BUT OUR RTE WAS QUITE CLR OF ECHOES. WE WERE QUITE CONFIDENT THAT OUR RIDE WOULD BE PRETTY DECENT AS WE WENT IMC. A FEW MI E OF DRUZZ, AS WE WERE DSNDING OUT OF 10000 FT, AND AT 250 KTS, WE ENCOUNTERED MODERATE TURB ASSOCIATED WITH CUMULUS CLOUDS THAT WERE NOT PAINTING ON THE RADAR. WE ONLY SAW THEM AT THE VERY LAST SECOND AND COULD NOT AVOID THEM. WE WENT THROUGH THEM WITH THE ASSOCIATED MODERATE BUMPS AND THEN WE WERE CLR THE REST OF THE WAY TO THE ARPT. MY FO CALLED TO THE BACK TO SEE IF EVERYONE WAS SEATED AND OK. THE 'A' FLT ATTENDANT REPLIED THAT SHE WAS SEATED AND OK BUT DID NOT KNOW ABOUT THE BACK CABIN. WE HEARD NOTHING MORE FROM THE CABIN UNTIL WE WERE ON THE TXWY ABOUT TO ENTER THE S RAMP FOR PARKING. ONE OF THE FLT ATTENDANTS (NOT EVEN SURE WHO) CALLED AND SAID THAT IN FACT, WE DID HAVE AN INJURED FLT ATTENDANT FROM THE TURB AND THAT MEDICAL ASSISTANCE WAS REQUESTED. WE ASKED FOR THE PARAMEDICS RIGHT AWAY AND THEY MET THE ACFT A FEW MINS AFTER PARKING. THE INJURED FLT ATTENDANT WAS EVIDENTLY STILL UP DOING THE LIQUOR PAPERS WHEN WE HIT THE BUMPS AND WAS SENT TO THE FLOOR ON HER TAILBONE. THE PARAMEDICS CAME ONBOARD APPROX HALFWAY THROUGH THE DEPLANING OF PAX AND PROCEEDED TO THE REAR GALLEY WITH A BOARD STRETCHER. THEY REQUESTED A GALLEY TRUCK TO THE BACK DOORS TO BE ABLE TO COMFORTABLY REMOVE THE INJURED FLT ATTENDANT AND GET HER ONTO THE AWAITING RESCUE VEHICLE. SHE WAS TRANSPORTED, I BELIEVE, TO A LCL HOSPITAL. I CALLED AROUND XA00 THE NEXT MORNING TO CHK ON HER, BUT FOUND THAT SHE HAD ALREADY BEEN RELEASED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.