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A NB757 crew experiences smoke fumes and diverts for landing. Later the crew continues their trip and a cabin attendant feels that they should have 24 hours off after an incident because of emotional trauma.
| Attributes | |
| ACN | 586309 |
| Time | |
| Date | 200306 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zhu.artcc |
| State Reference | TX |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zhu.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
| Experience | flight attendant time airline total : 27 flight attendant time total : 27 flight attendant time type : 100 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | aircraft equipment problem : critical other anomaly other anomaly |
| Independent Detector | other flight crewa |
| Resolutory Action | flight crew : diverted to another airport flight crew : landed in emergency condition |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Flight Crew Human Performance Aircraft Company |
| Primary Problem | Aircraft |
Narrative:
Captain called and said there was smoke in the cockpit and we were going back and pickup all your service items. At that point, I began to smell the smoke or something burning. The plane made a left banking turn at that point. We went to houston iah and landed. It was stressful. Later we continued on to destination. My suggestions: I and the other flight attendants were emotionally exhausted upon return to base. I had to report to work the next morning at XM00 again. I was mentally and physically exhausted and felt I could not have handled another event. It should be mandatory that crew members have at least 24 hours off between events. Company said they would not remove us and pay us.
Original NASA ASRS Text
Title: A NB757 CREW EXPERIENCES SMOKE FUMES AND DIVERTS FOR LNDG. LATER THE CREW CONTINUES THEIR TRIP AND A CABIN ATTENDANT FEELS THAT THEY SHOULD HAVE 24 HRS OFF AFTER AN INCIDENT BECAUSE OF EMOTIONAL TRAUMA.
Narrative: CAPT CALLED AND SAID THERE WAS SMOKE IN THE COCKPIT AND WE WERE GOING BACK AND PICKUP ALL YOUR SVC ITEMS. AT THAT POINT, I BEGAN TO SMELL THE SMOKE OR SOMETHING BURNING. THE PLANE MADE A L BANKING TURN AT THAT POINT. WE WENT TO HOUSTON IAH AND LANDED. IT WAS STRESSFUL. LATER WE CONTINUED ON TO DEST. MY SUGGESTIONS: I AND THE OTHER FLT ATTENDANTS WERE EMOTIONALLY EXHAUSTED UPON RETURN TO BASE. I HAD TO RPT TO WORK THE NEXT MORNING AT XM00 AGAIN. I WAS MENTALLY AND PHYSICALLY EXHAUSTED AND FELT I COULD NOT HAVE HANDLED ANOTHER EVENT. IT SHOULD BE MANDATORY THAT CREW MEMBERS HAVE AT LEAST 24 HRS OFF BTWN EVENTS. COMPANY SAID THEY WOULD NOT REMOVE US AND PAY US.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.