Emj landing bna experienced confusion with ATC regarding assigned altitude.

Attributes
ACN	576622
Time
Date	200303
Day	Sat
Place
Locale Reference	atc facility : bna.tracon
State Reference	TN
Altitude	msl bound lower : 10000 msl bound upper : 11000
Aircraft 1
Controlling Facilities	tracon : bna.tracon
Operator	common carrier : air carrier
Make Model Name	Embraer Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	descent : approach
Route In Use	arrival star : hehaw 4
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	576622
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	altitude deviation : overshoot non adherence : published procedure non adherence : clearance
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	faa : reviewed incident with flight crew
Supplementary
Problem Areas	Flight Crew Human Performance ATC Human Performance
Primary Problem	ATC Human Performance

Narrative:

During descent and arrival into nashville, we received a clearance to descend to 10000 ft. This was heard by both crew members and repeated back to ATC. Upon reaching 10000 ft, ATC asked us to say our altitude. I responded 10000 ft. The controller stated that we were assigned 11000 ft. When I told the controller that we were given 10000 ft and that I read that altitude back to her, she said that she was sorry if she missed the readback and that the hehaw 4 arrival had recently been changed to 11000 ft. Both the first officer's and my approach plates showed 10000 ft to be the crossing altitude at the hehaw intersection. I hope any future confusion can be avoided concerning this arrival procedure.

Original NASA ASRS Text

Title: EMJ LNDG BNA EXPERIENCED CONFUSION WITH ATC REGARDING ASSIGNED ALT.

Narrative: DURING DSCNT AND ARR INTO NASHVILLE, WE RECEIVED A CLRNC TO DSND TO 10000 FT. THIS WAS HEARD BY BOTH CREW MEMBERS AND REPEATED BACK TO ATC. UPON REACHING 10000 FT, ATC ASKED US TO SAY OUR ALT. I RESPONDED 10000 FT. THE CTLR STATED THAT WE WERE ASSIGNED 11000 FT. WHEN I TOLD THE CTLR THAT WE WERE GIVEN 10000 FT AND THAT I READ THAT ALT BACK TO HER, SHE SAID THAT SHE WAS SORRY IF SHE MISSED THE READBACK AND THAT THE HEHAW 4 ARR HAD RECENTLY BEEN CHANGED TO 11000 FT. BOTH THE FO'S AND MY APCH PLATES SHOWED 10000 FT TO BE THE XING ALT AT THE HEHAW INTXN. I HOPE ANY FUTURE CONFUSION CAN BE AVOIDED CONCERNING THIS ARR PROC.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.