Narrative:

2 passenger were traveling together. They were video taping the cabin during flight and during preflight, and were asked to stop filming. They rang call lights frequently, and when flight attendants answered the call light, they were nasty. 1 passenger proceeded to smoke in the lavatory, and when confronted, he denied and his friend became verbally abusive to other flight attendants and myself. We found the cigarette butt, match, and the tissue, which he used to cover the smoke detector in the lavatory trash bin. These items were given to hnl marshal. Supplemental information from acn 575036: passenger wouldn't comply to seatbelt sign. Used their cell phone about 45 mins, took snap shots of forward galley and cockpit. Captain either was ill informed of the situation by the purser or just thought the problem would go away. No one was called. The flight attendants informed the agent upon arrival in hon, and he was the person who called for assistance. The passenger were denied the return trip on our flts. Police informed FAA they didn't want to come out to airport. First class passenger was reading a hard core porno magazine and was masturbating under his blanket. First class passenger seated next to him complained to purser -- nothing was done -- he was told to put away magazine. Flight attendants were very disappointed with the lack of leadership. Callback conversation with reporter revealed the following information: the captain did not want to have auths meet the aircraft. When the situation was reported to the agent on arrival, a marshal was called. The passenger were interviewed in the baggage claim area, and film recordings were confiscated. The company added the passenger to their list of those to be watched for on future flts.

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Original NASA ASRS Text

Title: 2 PAX WOULD NOT COMPLY WITH FLT ATTENDANT DIRECTIONS CONCERNING SAFETY REQUIREMENTS, AND BECAME ABUSIVE.

Narrative: 2 PAX WERE TRAVELING TOGETHER. THEY WERE VIDEO TAPING THE CABIN DURING FLT AND DURING PREFLT, AND WERE ASKED TO STOP FILMING. THEY RANG CALL LIGHTS FREQUENTLY, AND WHEN FLT ATTENDANTS ANSWERED THE CALL LIGHT, THEY WERE NASTY. 1 PAX PROCEEDED TO SMOKE IN THE LAVATORY, AND WHEN CONFRONTED, HE DENIED AND HIS FRIEND BECAME VERBALLY ABUSIVE TO OTHER FLT ATTENDANTS AND MYSELF. WE FOUND THE CIGARETTE BUTT, MATCH, AND THE TISSUE, WHICH HE USED TO COVER THE SMOKE DETECTOR IN THE LAVATORY TRASH BIN. THESE ITEMS WERE GIVEN TO HNL MARSHAL. SUPPLEMENTAL INFO FROM ACN 575036: PAX WOULDN'T COMPLY TO SEATBELT SIGN. USED THEIR CELL PHONE ABOUT 45 MINS, TOOK SNAP SHOTS OF FORWARD GALLEY AND COCKPIT. CAPT EITHER WAS ILL INFORMED OF THE SIT BY THE PURSER OR JUST THOUGHT THE PROB WOULD GO AWAY. NO ONE WAS CALLED. THE FLT ATTENDANTS INFORMED THE AGENT UPON ARR IN HON, AND HE WAS THE PERSON WHO CALLED FOR ASSISTANCE. THE PAX WERE DENIED THE RETURN TRIP ON OUR FLTS. POLICE INFORMED FAA THEY DIDN'T WANT TO COME OUT TO ARPT. FIRST CLASS PAX WAS READING A HARD CORE PORNO MAGAZINE AND WAS MASTURBATING UNDER HIS BLANKET. FIRST CLASS PAX SEATED NEXT TO HIM COMPLAINED TO PURSER -- NOTHING WAS DONE -- HE WAS TOLD TO PUT AWAY MAGAZINE. FLT ATTENDANTS WERE VERY DISAPPOINTED WITH THE LACK OF LEADERSHIP. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE CAPT DID NOT WANT TO HAVE AUTHS MEET THE ACFT. WHEN THE SIT WAS RPTED TO THE AGENT ON ARR, A MARSHAL WAS CALLED. THE PAX WERE INTERVIEWED IN THE BAGGAGE CLAIM AREA, AND FILM RECORDINGS WERE CONFISCATED. THE COMPANY ADDED THE PAX TO THEIR LIST OF THOSE TO BE WATCHED FOR ON FUTURE FLTS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.