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The lead flight attendant on a B777-200 reported passenger illness resulting in a diversion to Z40 to evacuate/evacuation the passenger.
| Attributes | |
| ACN | 570719 |
| Time | |
| Date | 200212 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : czqx.artcc |
| State Reference | NF |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : czqx.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 4 |
| Experience | flight attendant time airline total : 19 flight attendant time total : 22 flight attendant time type : 80 |
| ASRS Report | 570719 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Events | |
| Anomaly | cabin event : passenger illness |
| Independent Detector | other other : 2 |
| Resolutory Action | flight crew : diverted to another airport |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Flight attendant notified me, a passenger in business class, was having severe pain in his chest, back of the shoulder, and some down his arms. I made a PA for volunteer medical assistance. I then went right to him. Another flight attendant went for the aed, grab and go kit and enhanced medical kit and oxygen walkaround. We also had 2 assistants (rn). We started the passenger on oxygen and connected him to the aed. The aed did not advise a shock. His vital signs were normal. We advised the captain we should land as soon as possible through the advice of the nurse assisting us. We landed in goose bay, canada. Medical personnel boarded aircraft and took control of the medical situation. I later called the passenger at his office. He told me he had a blood clot in his leg. (This call was made about 6 days after landing in goose bay.) he also told me he was going to be ok.
Original NASA ASRS Text
Title: THE LEAD FLT ATTENDANT ON A B777-200 RPTED PAX ILLNESS RESULTING IN A DIVERSION TO Z40 TO EVAC THE PAX.
Narrative: FLT ATTENDANT NOTIFIED ME, A PAX IN BUSINESS CLASS, WAS HAVING SEVERE PAIN IN HIS CHEST, BACK OF THE SHOULDER, AND SOME DOWN HIS ARMS. I MADE A PA FOR VOLUNTEER MEDICAL ASSISTANCE. I THEN WENT RIGHT TO HIM. ANOTHER FLT ATTENDANT WENT FOR THE AED, GRAB AND GO KIT AND ENHANCED MEDICAL KIT AND OXYGEN WALKAROUND. WE ALSO HAD 2 ASSISTANTS (RN). WE STARTED THE PAX ON OXYGEN AND CONNECTED HIM TO THE AED. THE AED DID NOT ADVISE A SHOCK. HIS VITAL SIGNS WERE NORMAL. WE ADVISED THE CAPT WE SHOULD LAND ASAP THROUGH THE ADVICE OF THE NURSE ASSISTING US. WE LANDED IN GOOSE BAY, CANADA. MEDICAL PERSONNEL BOARDED ACFT AND TOOK CTL OF THE MEDICAL SIT. I LATER CALLED THE PAX AT HIS OFFICE. HE TOLD ME HE HAD A BLOOD CLOT IN HIS LEG. (THIS CALL WAS MADE ABOUT 6 DAYS AFTER LNDG IN GOOSE BAY.) HE ALSO TOLD ME HE WAS GOING TO BE OK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.