C560 crew reported the baggage loading door opened in-flight after a passenger opened and closed the door to load baggage.

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Attributes
ACN	561083
Time
Date	200209
Day	Wed
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : dal.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : dal.tower
Operator	common carrier : air carrier
Make Model Name	Citation V
Operating Under FAR Part	Part 91
Flight Phase	climbout : takeoff
Flight Plan	IFR
Person 1
Affiliation	other
Function	flight crew : captain oversight : pic
Qualification	pilot : multi engine pilot : atp pilot : instrument
Experience	flight time last 90 days : 98 flight time total : 17000 flight time type : 1800
ASRS Report	561083
Person 2
Affiliation	other
Function	flight crew : first officer
Events
Anomaly	aircraft equipment problem : critical non adherence : far non adherence : published procedure other anomaly other
Independent Detector	aircraft equipment other aircraft equipment : cargo door warning light on intermittently other flight crewa other flight crewb other other : 3
Resolutory Action	controller : provided flight assist controller : issued new clearance flight crew : landed as precaution none taken : detected after the fact other
Consequence	other
Supplementary
Problem Areas	Passenger Human Performance Flight Crew Human Performance Aircraft Company
Primary Problem	Flight Crew Human Performance

Narrative:

After crew loaded aircraft, a passenger opened the cargo door and put an additional bag on board. The crew had already secured the doors up front and was in the process of securing the rear cargo area. The aircraft was taxied out to the runway and en route got a cargo door unlock light for 15 seconds then it went out. Takeoff was performed and at approximately 50 ft the left cargo door came unlatched and a bag fell out. The aircraft was flown to an immediate left downwind and landed on the takeoff runway without incident. The crew inspected the aircraft for damage and found none. An airport security vehicle recovered the bag on the runway. Another bag landed off airport. No civil damage. Cause of event was failure of the captain (me) to do a walkaround inspection of the aircraft to assure all baggage doors were secured. Other factor is allowing passenger to load baggage. This is now a no-no in our operations SOP -- only the crew is allowed to load baggage and open/secure baggage doors.

Original NASA ASRS Text

Title: C560 CREW RPTED THE BAGGAGE LOADING DOOR OPENED INFLT AFTER A PAX OPENED AND CLOSED THE DOOR TO LOAD BAGGAGE.

Narrative: AFTER CREW LOADED ACFT, A PAX OPENED THE CARGO DOOR AND PUT AN ADDITIONAL BAG ON BOARD. THE CREW HAD ALREADY SECURED THE DOORS UP FRONT AND WAS IN THE PROCESS OF SECURING THE REAR CARGO AREA. THE ACFT WAS TAXIED OUT TO THE RWY AND ENRTE GOT A CARGO DOOR UNLOCK LIGHT FOR 15 SECONDS THEN IT WENT OUT. TKOF WAS PERFORMED AND AT APPROX 50 FT THE L CARGO DOOR CAME UNLATCHED AND A BAG FELL OUT. THE ACFT WAS FLOWN TO AN IMMEDIATE L DOWNWIND AND LANDED ON THE TKOF RWY WITHOUT INCIDENT. THE CREW INSPECTED THE ACFT FOR DAMAGE AND FOUND NONE. AN ARPT SECURITY VEHICLE RECOVERED THE BAG ON THE RWY. ANOTHER BAG LANDED OFF ARPT. NO CIVIL DAMAGE. CAUSE OF EVENT WAS FAILURE OF THE CAPT (ME) TO DO A WALKAROUND INSPECTION OF THE ACFT TO ASSURE ALL BAGGAGE DOORS WERE SECURED. OTHER FACTOR IS ALLOWING PAX TO LOAD BAGGAGE. THIS IS NOW A NO-NO IN OUR OPS SOP -- ONLY THE CREW IS ALLOWED TO LOAD BAGGAGE AND OPEN/SECURE BAGGAGE DOORS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.