<< >> NASA ASRS Report 560751, September 2002

2 flight attendant reports related to a passenger caught smoking in a rear lavatory on a B767-300 overwater flight to dfw, tx.

Attributes
ACN	560751
Time
Date	200209
Day	Wed
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zbw.artcc
State Reference	NH
Environment
Weather Elements	Turbulence
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zbw.artcc
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 3
Experience	flight attendant time airline total : 30 flight attendant time total : 30 flight attendant time type : 95
ASRS Report	560751
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 4
Experience	flight attendant time airline total : 17 flight attendant time total : 21.5 flight attendant time type : 70
ASRS Report	560752
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : far other anomaly
Independent Detector	other flight crewa other flight crewb other other : cab 3
Resolutory Action	other
Consequence	other Other
Supplementary
Problem Areas	Passenger Human Performance Cabin Crew Human Performance Environmental Factor
Primary Problem	Passenger Human Performance

Narrative:

Flight attendants from business class suspected 1 of 2 passenger of smoking in lavatory when smoke was smelt during flight. Later during the flight, smoke was smelt again. Flight attendant #4 opened the lavatory door and caught 1 of the suspected passenger with a lit cigarette in his hand. He had been advised that he was not permitted to smoke on board and even after being caught red-handed, he continued to deny that he was smoking. Auths met the flight in dfw and he was taken into custody, still denying that he had smoked. Supplemental information from acn 560752: cockpit crew smelled smoke through ventilation system. They called purser to find source of smoke. Dallas police along with airline passenger service representatives, manager-on-duty from flight service, were present upon arrival at dfw.

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Original NASA ASRS Text

Title: 2 FLT ATTENDANT RPTS RELATED TO A PAX CAUGHT SMOKING IN A REAR LAVATORY ON A B767-300 OVERWATER FLT TO DFW, TX.

Narrative: FLT ATTENDANTS FROM BUSINESS CLASS SUSPECTED 1 OF 2 PAX OF SMOKING IN LAVATORY WHEN SMOKE WAS SMELT DURING FLT. LATER DURING THE FLT, SMOKE WAS SMELT AGAIN. FLT ATTENDANT #4 OPENED THE LAVATORY DOOR AND CAUGHT 1 OF THE SUSPECTED PAX WITH A LIT CIGARETTE IN HIS HAND. HE HAD BEEN ADVISED THAT HE WAS NOT PERMITTED TO SMOKE ON BOARD AND EVEN AFTER BEING CAUGHT RED-HANDED, HE CONTINUED TO DENY THAT HE WAS SMOKING. AUTHS MET THE FLT IN DFW AND HE WAS TAKEN INTO CUSTODY, STILL DENYING THAT HE HAD SMOKED. SUPPLEMENTAL INFO FROM ACN 560752: COCKPIT CREW SMELLED SMOKE THROUGH VENTILATION SYS. THEY CALLED PURSER TO FIND SOURCE OF SMOKE. DALLAS POLICE ALONG WITH AIRLINE PAX SVC REPRESENTATIVES, MGR-ON-DUTY FROM FLT SVC, WERE PRESENT UPON ARR AT DFW.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.