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A B767 in climb at FL250 diverted due to a cabin attendant noticing the forward right door handle creeping up to the open position. No door warning in cockpit.
| Attributes | |
| ACN | 558526 |
| Time | |
| Date | 200208 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zdc.artcc |
| State Reference | VA |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zdc.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | climbout : intermediate altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 26 flight attendant time total : 26 flight attendant time type : 100 |
| ASRS Report | 558526 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | aircraft equipment problem : critical other anomaly other |
| Independent Detector | other other : person 1 |
| Resolutory Action | flight crew : diverted to another airport |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Aircraft |
| Primary Problem | Aircraft |
Narrative:
After initial climb and just before cruise altitude I noticed the arming handle for the slide to be out of armed position. In addition, the door release handle was rising up out of its locked and down position. I could hear a slight air leak sound and feel cold air, although very slight. I pushed the door handle back into position and tried to rearm the door to no avail. Once again the door handle began to rise on its own, so I held it in place while the captain and then first officer came out to check on the situation. I was instructed to hold the handle until 10000 ft. From there I sat in jump seat until we landed in iad. Once at 10000 ft the handle no longer moved on its own accord. I believe the door was not fully sealed at departure and that the arming of the door hadn't locked solidly. Callback conversation with reporter revealed the following information: the reporter stated at FL250 a slight air leak was noted and then the door handle moved slowly up away from the closed detent. The reporter said it may have been closed improperly by catering and was unsure if the door armed correctly prior to takeoff. The reporter stated the flight crew did not receive a door warning indication at any time.
Original NASA ASRS Text
Title: A B767 IN CLB AT FL250 DIVERTED DUE TO A CABIN ATTENDANT NOTICING THE FORWARD R DOOR HANDLE CREEPING UP TO THE OPEN POS. NO DOOR WARNING IN COCKPIT.
Narrative: AFTER INITIAL CLB AND JUST BEFORE CRUISE ALT I NOTICED THE ARMING HANDLE FOR THE SLIDE TO BE OUT OF ARMED POS. IN ADDITION, THE DOOR RELEASE HANDLE WAS RISING UP OUT OF ITS LOCKED AND DOWN POS. I COULD HEAR A SLIGHT AIR LEAK SOUND AND FEEL COLD AIR, ALTHOUGH VERY SLIGHT. I PUSHED THE DOOR HANDLE BACK INTO POS AND TRIED TO REARM THE DOOR TO NO AVAIL. ONCE AGAIN THE DOOR HANDLE BEGAN TO RISE ON ITS OWN, SO I HELD IT IN PLACE WHILE THE CAPT AND THEN FO CAME OUT TO CHK ON THE SIT. I WAS INSTRUCTED TO HOLD THE HANDLE UNTIL 10000 FT. FROM THERE I SAT IN JUMP SEAT UNTIL WE LANDED IN IAD. ONCE AT 10000 FT THE HANDLE NO LONGER MOVED ON ITS OWN ACCORD. I BELIEVE THE DOOR WAS NOT FULLY SEALED AT DEP AND THAT THE ARMING OF THE DOOR HADN'T LOCKED SOLIDLY. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED AT FL250 A SLIGHT AIR LEAK WAS NOTED AND THEN THE DOOR HANDLE MOVED SLOWLY UP AWAY FROM THE CLOSED DETENT. THE RPTR SAID IT MAY HAVE BEEN CLOSED IMPROPERLY BY CATERING AND WAS UNSURE IF THE DOOR ARMED CORRECTLY PRIOR TO TKOF. THE RPTR STATED THE FLC DID NOT RECEIVE A DOOR WARNING INDICATION AT ANY TIME.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.