Cabin crew behavior.

Attributes
ACN	548967
Time
Date	200205
Day	Sat
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : dfw.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Challenger CL601
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 200 flight time total : 5000 flight time type : 500
ASRS Report	548967
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	cabin event other non adherence : published procedure non adherence : far
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Cabin Crew Human Performance
Primary Problem	Cabin Crew Human Performance

Narrative:

Returned to dfw due to a passenger's threatening remark to a flight attendant. When we pulled up to the gate, the flight attendant opened the door and immediately left the plane before the passenger deplaned.

Original NASA ASRS Text

Title: CABIN CREW BEHAVIOR.

Narrative: RETURNED TO DFW DUE TO A PAX'S THREATENING REMARK TO A FLT ATTENDANT. WHEN WE PULLED UP TO THE GATE, THE FLT ATTENDANT OPENED THE DOOR AND IMMEDIATELY LEFT THE PLANE BEFORE THE PAX DEPLANED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.