Narrative:

We have an old generation icss [integrated communication switching system]. It is due to be replaced in 2004. Our headset jack boxes are constantly failing. The airways facilities folks are doing a great job of trying to keep the system up and running, however, they are getting faulty equipment. There are times we actually 'propeller' our headset plugs at an angle so they maintain contact to be able to hear or transmit. I was training in our local 2 position and the developmental cleared a warrior for takeoff with a piper arrow on a 1/2 mi final. I made several attempts to abort the takeoff and/or send the P28R around. I was forced to use a hand set at clearance delivery to send the aircraft around. This is an occurrence that has happened 4 times involving different instructions and developmentals with various aircraft. Thankfully, none have resulted in anything serious, yet. This is a problem that could be solved with newer equipment.

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Original NASA ASRS Text

Title: RADAR LCL CTLR INSTRUCTOR ENCOUNTERS LCL CTLR COM FAILURE WHEN INSTRUCTING WHEN ISSUING A GAR DUE TO ACFT ON SHORT FINAL WITH ACFT IN POS AND HOLD ON RWY.

Narrative: WE HAVE AN OLD GENERATION ICSS [INTEGRATED COM SWITCHING SYS]. IT IS DUE TO BE REPLACED IN 2004. OUR HEADSET JACK BOXES ARE CONSTANTLY FAILING. THE AIRWAYS FACILITIES FOLKS ARE DOING A GREAT JOB OF TRYING TO KEEP THE SYS UP AND RUNNING, HOWEVER, THEY ARE GETTING FAULTY EQUIP. THERE ARE TIMES WE ACTUALLY 'PROP' OUR HEADSET PLUGS AT AN ANGLE SO THEY MAINTAIN CONTACT TO BE ABLE TO HEAR OR XMIT. I WAS TRAINING IN OUR LCL 2 POS AND THE DEVELOPMENTAL CLRED A WARRIOR FOR TKOF WITH A PIPER ARROW ON A 1/2 MI FINAL. I MADE SEVERAL ATTEMPTS TO ABORT THE TKOF AND/OR SEND THE P28R AROUND. I WAS FORCED TO USE A HAND SET AT CLRNC DELIVERY TO SEND THE ACFT AROUND. THIS IS AN OCCURRENCE THAT HAS HAPPENED 4 TIMES INVOLVING DIFFERENT INSTRUCTIONS AND DEVELOPMENTALS WITH VARIOUS ACFT. THANKFULLY, NONE HAVE RESULTED IN ANYTHING SERIOUS, YET. THIS IS A PROB THAT COULD BE SOLVED WITH NEWER EQUIP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.