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An MD80 cabin crew, en route tus-ord, experienced a passenger medical emergency. With 2 doctors responding to a call for medical help, the flight continued to destination.
| Attributes | |
| ACN | 544357 |
| Time | |
| Date | 200204 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zdv.artcc |
| State Reference | CO |
| Environment | |
| Weather Elements | Turbulence |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zdv.artcc tower : dca.tower |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 17 flight attendant time total : 17 flight attendant time type : 99 |
| ASRS Report | 544357 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger illness non adherence : company policies other anomaly other |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : detected after the fact other |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger had punctured bladder while changing a self catheter in main cabin r-hand lavatory. Passenger asked for a towel to clean his hands. I noticed the amount of blood loss and had him situation down. I called #1 flight attendant to notify her and page for medical help. 2 doctors responded and helped with passenger. Cockpit/flight attendants and doctors were very well coordination in this situation in helping mr X. However, chicago wasn't as well coordination. The agent meeting the flight hadn't been informed of our medical situation so there was no wheelchair. By the time a customer service manager showed up, the passenger was gone. Flight service didn't know about the situation until we got to our layover city atl and spoke with us on the jetbridge phone.
Original NASA ASRS Text
Title: AN MD80 CABIN CREW, ENRTE TUS-ORD, EXPERIENCED A PAX MEDICAL EMER. WITH 2 DOCTORS RESPONDING TO A CALL FOR MEDICAL HELP, THE FLT CONTINUED TO DEST.
Narrative: PAX HAD PUNCTURED BLADDER WHILE CHANGING A SELF CATHETER IN MAIN CABIN R-HAND LAVATORY. PAX ASKED FOR A TOWEL TO CLEAN HIS HANDS. I NOTICED THE AMOUNT OF BLOOD LOSS AND HAD HIM SIT DOWN. I CALLED #1 FLT ATTENDANT TO NOTIFY HER AND PAGE FOR MEDICAL HELP. 2 DOCTORS RESPONDED AND HELPED WITH PAX. COCKPIT/FLT ATTENDANTS AND DOCTORS WERE VERY WELL COORD IN THIS SIT IN HELPING MR X. HOWEVER, CHICAGO WASN'T AS WELL COORD. THE AGENT MEETING THE FLT HADN'T BEEN INFORMED OF OUR MEDICAL SIT SO THERE WAS NO WHEELCHAIR. BY THE TIME A CUSTOMER SVC MGR SHOWED UP, THE PAX WAS GONE. FLT SVC DIDN'T KNOW ABOUT THE SIT UNTIL WE GOT TO OUR LAYOVER CITY ATL AND SPOKE WITH US ON THE JETBRIDGE PHONE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.