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B767-300ER cabin attendant and passenger injuries due to sudden unexpected clear air turbulence. Aircraft diverted to land under emergency medical procedures.
| Attributes | |
| ACN | 540593 |
| Time | |
| Date | 200203 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zsu.artcc |
| State Reference | PR |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zsu.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : extra |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 2 flight attendant time total : 2 flight attendant time type : 30 |
| ASRS Report | 540593 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 12 flight attendant time total : 12 flight attendant time type : 50 |
| ASRS Report | 541066 |
| Events | |
| Anomaly | cabin event other inflight encounter : turbulence |
| Independent Detector | other other : 1 |
| Resolutory Action | flight crew : declared emergency flight crew : diverted to another airport |
| Consequence | other other other |
| Supplementary | |
| Problem Areas | Environmental Factor Weather |
| Primary Problem | Weather |
Narrative:
As we were setting up for the first beverage service, we hit what the captain later referred to as clear air turbulence. The aircraft dropped, causing injury to several crew members and a few passenger. We diverted to san juan, where paramedics treated (examined) those people injured. The crew members were taken to the hospital for further treatment. I really have no idea how this could have been prevented, as the captain reported not seeing anything unusual on the radar. Supplemental information from acn 541066: I was asleep when the aircraft dropped. I was told that the crew and 1 passenger may have been injured. Our deadheading crew took over the duties of the injured crew members. The aircraft made an unscheduled landing in san juan where the injured crew members got off and our deadheading crew took over the working crew's trip.
Original NASA ASRS Text
Title: B767-300ER CABIN ATTENDANT AND PAX INJURIES DUE TO SUDDEN UNEXPECTED CLR AIR TURB. ACFT DIVERTED TO LAND UNDER EMER MEDICAL PROCS.
Narrative: AS WE WERE SETTING UP FOR THE FIRST BEVERAGE SVC, WE HIT WHAT THE CAPT LATER REFERRED TO AS CLR AIR TURB. THE ACFT DROPPED, CAUSING INJURY TO SEVERAL CREW MEMBERS AND A FEW PAX. WE DIVERTED TO SAN JUAN, WHERE PARAMEDICS TREATED (EXAMINED) THOSE PEOPLE INJURED. THE CREW MEMBERS WERE TAKEN TO THE HOSPITAL FOR FURTHER TREATMENT. I REALLY HAVE NO IDEA HOW THIS COULD HAVE BEEN PREVENTED, AS THE CAPT RPTED NOT SEEING ANYTHING UNUSUAL ON THE RADAR. SUPPLEMENTAL INFO FROM ACN 541066: I WAS ASLEEP WHEN THE ACFT DROPPED. I WAS TOLD THAT THE CREW AND 1 PAX MAY HAVE BEEN INJURED. OUR DEADHEADING CREW TOOK OVER THE DUTIES OF THE INJURED CREW MEMBERS. THE ACFT MADE AN UNSCHEDULED LNDG IN SAN JUAN WHERE THE INJURED CREW MEMBERS GOT OFF AND OUR DEADHEADING CREW TOOK OVER THE WORKING CREW'S TRIP.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.