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An inappropriate comment about a bomb on board the aircraft causes concern. Cabin attendants disagree with how problem was handled.
| Attributes | |
| ACN | 540273 |
| Time | |
| Date | 200203 |
| Day | Sun |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : lga.airport |
| State Reference | NY |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : ord.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 6 flight attendant time total : 2.5 |
| ASRS Report | 540273 |
| Person 2 | |
| Function | observation : passenger other personnel other |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other other anomaly other |
| Independent Detector | other flight crewa other other : 6 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger in coach cabin exhibited strange behavior, switching seats during boarding, spending extended time in aft lav with a large carry-on bag and commented to passenger that he put a bomb in lav. The aircraft should have been secured for all on board and as a flight attendant, it should not have been questionable as to whether or not bomb dogs should be brought on board. This was only done after aircraft door re opened and authorities asked to speak with captain. Captain did not want to alarm passenger, but we were not at ease and confident of security of aircraft. Dog should have been procedure. Callback conversation with reporter revealed the following information: callback revealed that the passenger was removed by law enforcement personnel, the cabin door was closed and the captain inspected the lav finding it safe. Cabin attendants requested that dogs be brought on to go over the aircraft. When the cabin door was opened again for security to confer with the captain the attendants insisted that they would not fly until the aircraft was searched by dogs. It was.
Original NASA ASRS Text
Title: AN INAPPROPRIATE COMMENT ABOUT A BOMB ON BOARD THE ACFT CAUSES CONCERN. CABIN ATTENDANTS DISAGREE WITH HOW PROB WAS HANDLED.
Narrative: PAX IN COACH CABIN EXHIBITED STRANGE BEHAVIOR, SWITCHING SEATS DURING BOARDING, SPENDING EXTENDED TIME IN AFT LAV WITH A LARGE CARRY-ON BAG AND COMMENTED TO PAX THAT HE PUT A BOMB IN LAV. THE ACFT SHOULD HAVE BEEN SECURED FOR ALL ON BOARD AND AS A FLT ATTENDANT, IT SHOULD NOT HAVE BEEN QUESTIONABLE AS TO WHETHER OR NOT BOMB DOGS SHOULD BE BROUGHT ON BOARD. THIS WAS ONLY DONE AFTER ACFT DOOR RE OPENED AND AUTHORITIES ASKED TO SPEAK WITH CAPT. CAPT DID NOT WANT TO ALARM PAX, BUT WE WERE NOT AT EASE AND CONFIDENT OF SECURITY OF ACFT. DOG SHOULD HAVE BEEN PROC. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: CALLBACK REVEALED THAT THE PAX WAS REMOVED BY LAW ENFORCEMENT PERSONNEL, THE CABIN DOOR WAS CLOSED AND THE CAPT INSPECTED THE LAV FINDING IT SAFE. CABIN ATTENDANTS REQUESTED THAT DOGS BE BROUGHT ON TO GO OVER THE ACFT. WHEN THE CABIN DOOR WAS OPENED AGAIN FOR SECURITY TO CONFER WITH THE CAPT THE ATTENDANTS INSISTED THAT THEY WOULD NOT FLY UNTIL THE ACFT WAS SEARCHED BY DOGS. IT WAS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.