CL65 crew departing cyul had no heading, SID, or altitude assigned for departure.

Attributes
ACN	539255
Time
Date	200202
Day	Sun
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : cyul.airport
State Reference	PQ
Altitude	msl bound lower : 2000 msl bound upper : 3000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : cyul.tower
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65, Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	climbout : intermediate altitude climbout : initial
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : instrument pilot : commercial pilot : atp pilot : multi engine
Experience	flight time last 90 days : 150 flight time total : 20000 flight time type : 150
ASRS Report	539255
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : published procedure other anomaly other
Independent Detector	other flight crewa other flight crewb
Resolutory Action	controller : issued new clearance none taken : anomaly accepted other
Supplementary
Problem Areas	Flight Crew Human Performance ATC Human Performance
Primary Problem	ATC Human Performance
Air Traffic Incident	Inter Facility Coordination Failure other

Narrative:

Failure of clearance delivery to tie us a proper clearance. Failure of tower to give us a proper clearance. Clearance delivery issued us the following: runway 6L, departure frequency, as filed, squawk code. Tower simply said cleared for takeoff. No headings given, no sids given, no altitudes given. Gross ATC failure. On takeoff we contacted departure control. We were issued the following clearance: turn left direct ottowa, maintain 17000 ft. We started turn at 2000 ft and were immediately asked why we were turning. Controller said he gave us clearance only after reaching 3000 ft. We never heard that. He then asked about our SID. I told him we were not given a SID. He asked about tower instruction. I told him nothing was received from tower. We stopped our turn on north until out of 3000 ft then turned on course.

Original NASA ASRS Text

Title: CL65 CREW DEPARTING CYUL HAD NO HDG, SID, OR ALT ASSIGNED FOR DEP.

Narrative: FAILURE OF CLRNC DELIVERY TO TIE US A PROPER CLRNC. FAILURE OF TWR TO GIVE US A PROPER CLRNC. CLRNC DELIVERY ISSUED US THE FOLLOWING: RWY 6L, DEP FREQ, AS FILED, SQUAWK CODE. TWR SIMPLY SAID CLRED FOR TKOF. NO HDGS GIVEN, NO SIDS GIVEN, NO ALTS GIVEN. GROSS ATC FAILURE. ON TKOF WE CONTACTED DEP CTL. WE WERE ISSUED THE FOLLOWING CLRNC: TURN L DIRECT OTTOWA, MAINTAIN 17000 FT. WE STARTED TURN AT 2000 FT AND WERE IMMEDIATELY ASKED WHY WE WERE TURNING. CTLR SAID HE GAVE US CLRNC ONLY AFTER REACHING 3000 FT. WE NEVER HEARD THAT. HE THEN ASKED ABOUT OUR SID. I TOLD HIM WE WERE NOT GIVEN A SID. HE ASKED ABOUT TWR INSTRUCTION. I TOLD HIM NOTHING WAS RECEIVED FROM TWR. WE STOPPED OUR TURN ON N UNTIL OUT OF 3000 FT THEN TURNED ON COURSE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.