 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
After attempting to bring a CAT into the cabin, a passenger had a verbal exchange with a flight attendant.
| Attributes | |
| ACN | 534995 |
| Time | |
| Date | 200112 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : ord.airport |
| State Reference | IL |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | tower : jfk.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 21 flight attendant time total : 21 flight attendant time type : 98 |
| ASRS Report | 534995 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other |
| Independent Detector | other other : cab 1 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
What I witnessed is an extremely rude, loud, obnoxious passenger speaking inappropriately to the #1 flight attendant. Other passenger moved their seats because this man was so irritating. He tried to bring a CAT on board. The #1 flight attendant was extremely polite and professional with him and his wife.
Original NASA ASRS Text
Title: AFTER ATTEMPTING TO BRING A CAT INTO THE CABIN, A PAX HAD A VERBAL EXCHANGE WITH A FLT ATTENDANT.
Narrative: WHAT I WITNESSED IS AN EXTREMELY RUDE, LOUD, OBNOXIOUS PAX SPEAKING INAPPROPRIATELY TO THE #1 FLT ATTENDANT. OTHER PAX MOVED THEIR SEATS BECAUSE THIS MAN WAS SO IRRITATING. HE TRIED TO BRING A CAT ON BOARD. THE #1 FLT ATTENDANT WAS EXTREMELY POLITE AND PROFESSIONAL WITH HIM AND HIS WIFE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.