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B727-200 mechanic was instructed to clear a logbook write-up regarding a malfunctioning cargo door slide lock by the company maintenance supervisor.
| Attributes | |
| ACN | 532708 |
| Time | |
| Date | 200112 |
| Day | Sat |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Dawn |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : airframe technician : powerplant |
| Experience | maintenance technician : 8 |
| ASRS Report | 532708 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | oversight : supervisor |
| Events | |
| Anomaly | maintenance problem : improper maintenance maintenance problem : improper documentation non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : non compliance with legal requirements performance deficiency : repair performance deficiency : logbook entry |
| Supplementary | |
| Problem Areas | FAA Company Maintenance Human Performance |
| Primary Problem | Company |
Narrative:
On the morning of dec/xa/01 I was called to the aircraft by ramp personnel. They found a cargo door side lock that wouldn't lock. I looked at it and decided the lock needed to be replaced. The lock would lock into place with some effort. I then called maintenance to defer the lock as the plane was loaded and ready to go. After 1 min or so, my supervisor came over the radio and said just to let it go without deferring. I reluctantly said ok. So, I signed the logbook off as 'entered in error,' to keep the aircraft from further delay. I feel this lock needed to be deferred so that is why I'm bringing this to your attention. Also, the way I signed the logbook off didn't really set well with me either. So, to keep from possible enforcement action from the FAA, I am reporting this incident.
Original NASA ASRS Text
Title: B727-200 MECH WAS INSTRUCTED TO CLR A LOGBOOK WRITE-UP REGARDING A MALFUNCTIONING CARGO DOOR SLIDE LOCK BY THE COMPANY MAINT SUPVR.
Narrative: ON THE MORNING OF DEC/XA/01 I WAS CALLED TO THE ACFT BY RAMP PERSONNEL. THEY FOUND A CARGO DOOR SIDE LOCK THAT WOULDN'T LOCK. I LOOKED AT IT AND DECIDED THE LOCK NEEDED TO BE REPLACED. THE LOCK WOULD LOCK INTO PLACE WITH SOME EFFORT. I THEN CALLED MAINT TO DEFER THE LOCK AS THE PLANE WAS LOADED AND READY TO GO. AFTER 1 MIN OR SO, MY SUPVR CAME OVER THE RADIO AND SAID JUST TO LET IT GO WITHOUT DEFERRING. I RELUCTANTLY SAID OK. SO, I SIGNED THE LOGBOOK OFF AS 'ENTERED IN ERROR,' TO KEEP THE ACFT FROM FURTHER DELAY. I FEEL THIS LOCK NEEDED TO BE DEFERRED SO THAT IS WHY I'M BRINGING THIS TO YOUR ATTN. ALSO, THE WAY I SIGNED THE LOGBOOK OFF DIDN'T REALLY SET WELL WITH ME EITHER. SO, TO KEEP FROM POSSIBLE ENFORCEMENT ACTION FROM THE FAA, I AM RPTING THIS INCIDENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.