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B757 passenger became intoxicated which resulted in him becoming belligerent, made verbal abusive to passenger around his seat. When getting off the aircraft he pushed from the back of the plane to the front and yelled he was getting out of the aircraft and was an afghanistan soldier.
| Attributes | |
| ACN | 531368 |
| Time | |
| Date | 200111 |
| Day | Tue |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zab.artcc |
| State Reference | NM |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zab.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 4 |
| Experience | flight attendant time airline total : 17 flight attendant time total : 17 flight attendant time type : 60 |
| ASRS Report | 531368 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : supervisor |
| Events | |
| Anomaly | cabin event : passenger misconduct |
| Independent Detector | other other : 1 |
| Resolutory Action | other |
| Consequence | faa : investigated |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger was served 3 double gin and tonics. We cut him off. Flight attendant #2 served him #7 when he complained. We told passenger to remain in seat for duration of flight. He became belligerent and started verbal abuse of nearby passenger. Passenger around complained. #4 flight attendant talked with passenger. He became more abusive (argumentative). I talked with passenger, we made agreement he would settle down and remain in seat. He did. Upon landing and deplaning, passenger pushed his way from seat #XXX to #YYY. Yelled about getting out of aircraft. Said he was a soldier from afghanistan. Aircraft was met by lax police who handcuffed passenger. They were still talking with him when flight attendants left jetbridge.
Original NASA ASRS Text
Title: B757 PAX BECAME INTOXICATED WHICH RESULTED IN HIM BECOMING BELLIGERENT, MADE VERBAL ABUSIVE TO PAX AROUND HIS SEAT. WHEN GETTING OFF THE ACFT HE PUSHED FROM THE BACK OF THE PLANE TO THE FRONT AND YELLED HE WAS GETTING OUT OF THE ACFT AND WAS AN AFGHANISTAN SOLDIER.
Narrative: PAX WAS SERVED 3 DOUBLE GIN AND TONICS. WE CUT HIM OFF. FLT ATTENDANT #2 SERVED HIM #7 WHEN HE COMPLAINED. WE TOLD PAX TO REMAIN IN SEAT FOR DURATION OF FLT. HE BECAME BELLIGERENT AND STARTED VERBAL ABUSE OF NEARBY PAX. PAX AROUND COMPLAINED. #4 FLT ATTENDANT TALKED WITH PAX. HE BECAME MORE ABUSIVE (ARGUMENTATIVE). I TALKED WITH PAX, WE MADE AGREEMENT HE WOULD SETTLE DOWN AND REMAIN IN SEAT. HE DID. UPON LNDG AND DEPLANING, PAX PUSHED HIS WAY FROM SEAT #XXX TO #YYY. YELLED ABOUT GETTING OUT OF ACFT. SAID HE WAS A SOLDIER FROM AFGHANISTAN. ACFT WAS MET BY LAX POLICE WHO HANDCUFFED PAX. THEY WERE STILL TALKING WITH HIM WHEN FLT ATTENDANTS LEFT JETBRIDGE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.